Investigating, diagnosing and resolving WDM network problems for different provider CIENA, Nokia (Alcatel lucent and Huawei) and Network management supervisor
Monitor the integration of new providers in the WDM network
Communicating and negotiating with users, specialists, other staff and suppliers
Investigating, diagnosing and resolving WDM network problems
Upgrading and repairing faults on CIS systems, networks & peripheral equipment
Providing 3rd Line Network Support to resolve complex faults on a 24/7 basis
Communicating and coordinating with third party partners and suppliers to ensure that faults are resolved within the correct time frames and to agreed SLA’s
Securing network systems by enforcing policies and monitoring access to them
Installing and improving network equipments
Responding to enquiries in a professional and timely manner
Preparing maintenance contracts
RFQ for a new WDM Network
Company Description
French mobile phone, Internet service provider and IPTV company
