Investigating, diagnosing and resolving WDM network problems for different provider CIENA, Nokia (Alcatel lucent and Huawei) and Network management supervisor
Monitor the integration of new providers in the WDM network
Communicating and negotiating with users, specialists, other staff and suppliers
Investigating, diagnosing and resolving WDM network problems
Upgrading and repairing faults on CIS systems, networks & peripheral equipment
Providing 3rd Line Network Support to resolve complex faults on a 24/7 basis
Communicating and coordinating with third party partners and suppliers to ensure that faults are resolved within the correct time frames and to agreed SLA’s
Securing network systems by enforcing policies and monitoring access to them
Installing and improving network equipments
Responding to enquiries in a professional and timely manner
Preparing maintenance contracts
RFQ for a new WDM Network
Company Description
French mobile phone, Internet service provider and IPTV company
Define a new architecture for an IP/MPLS backbone: end-to-end design and implementation and optimization of IP MPLS transport network
Provisioning of MPLS networks and services: Installation and configuration of devices (7750 SR12/ 7705 SAR 18/SAR 8) to extend network or functionalities
Validation for the new release of the 1830 PSS, and the management system (1354 PHM, 1350 OMS, 5620 SAM), with different transmission networks solutions (Ethernet, SDH, WDM ...) as GMPLS, DC
Presentation for the new features supported by the 1830 PSS
End-to-End Investigation and treatment of problems and incidents declared by the customer
Deployment, integration and commissioning
SW installation, loading and configuration
Solution interconnection between IP and optics Networks (1830 with the 7750-SR)
Transfer of knowledge to colleagues in Europe and MEA and customers
Provide training for customers, subcontractors or service partners.
