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Asmaa Zagha

CRM team leader

Professional Status
Employed
Available
Resume created on DoYouBuzz

CRM , pre-booking and service campaign Team leader

AR Albisher &Z Alkazimi Mercedes-Benz
Since February 2015
  • Lead and monitor the pre-booking team.
  • Handling customers complaints by telephone or E-mail
  • Reportthe complaints to the related management.
  • Coordinate with the service advisors in handling customers complaints.
  • Passing information between customers and service advisors and resolve customers disputes.

Receptionist

AR albisher &Z Alkazimi Mercedes-Benz
November 2010 to January 2015
Company Description
Service department

Sales associate

M.H Alshayaa Co.
June 2008 to February 2009
Company Description
Boots Pharmacy

Call center agent

Tarsheed
June 2007 to September 2007
Company Description
Energy saving project

HR clerk

PIC petrochemical Industries company
February 2006 to May 2006
Detailed Description
  • Field training