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Arnaud BASSON

Program Manager - Barcelona

Arnaud BASSON
35 years old
Driving License
Barcelona (08027) Spain
Professional Status
Employed
Open to opportunities
About Me
✓ Working hard to achieve our goals while being happy at what I'm doing.
✓ Forward-looking with a vision for results & determination to improve - always learning.
✓ Creative mind who loves to come up with new ideas and solutions to problems.
✓ Skilled at innovation, out-of-the-box thinking, talking in front of audiences and negotiating.
✓ As a manager, it's all about trusting and empowering my colleagues.
✓ A Team is much more efficient, saves time and money & raises it's productivity when they are engaged.
✓ Being a manager is learning to be on the sideline: let the team look for its own solution, without deciding for them and being there to support when needed.
Resume created on DoYouBuzz
  • Responsibilities: management of the French team composed of 5 Account Managers
  • Skills: satisfaction of Webhelp & HP managers within leverage of team members.
  • Results: 100% Absolute Satisfaction. Lower attrition rate (3%). Agents overachieving targets.
Detailed Description
  • Team Leader HP @Webhelp for HP Inc. -French Supplies Market
Company Description
Engineering experiences that amaze. We create technology with a purpose: to make life better for everyone, everywhere. Keep Reinventing.
Company website