Quantitative analysis of the global Insurtech market: mapping of 170+ global players, 15+ stress tests on insurance business models and reinvention of 2 customers journeys reducing a customer’s wait-time from 10h to 2.5 min, increasing clients’ base by 3.5% and potential quarterly revenues by US$500K
Analyzed business requirements from 35+ insurance companies such as AXA, Zurich Group, Munich Re Group, Assicurazioni Generali and Allianz SE, and delivered optimal solutions to increase effectiveness by 25% of their services
Improvement in researching, quantitative analysis using SPSS, strategic planning and achieving critical deadlines
Analysis of knowledge management implementation inside a company through gamification techniques with a collaboration with banking companies such as Morgan Stanley, HSBC, Barclays and CitiGroup
Catalogue management of Knowledge Management best-practices; created 2 best-practices available to 50.000+ end users, effectively lowering one-to-one support operations costs by US$250K
Developed professional skills in managing more than 100.000+ voices datasets, cross-sectional researching, interacting with big clients and PowerPoint presentations
