Experienced network engineering manager seeking to expand skill sets and deliver results in a competitive environment. Highly motivated with excellent managerial, interpersonal, technical and troubleshooting skills. Remains calm and professional in high stress and fast paced environments.
Manage WAN infrastructure deployment to customers. Provide a project plan and regular status updates. Facilitate circuit installations. Configure, ship, and activate network equipment remotely. Collaborate with client engineering to enable, test and verify the installation
Utilize monitoring tools and charting data for bandwidth, errors, discards and all network device health and features
Monitor and respond to SNMP trap, WhatsUp Gold, and inhouse alerts including baseline deviations and threshold exceeded
MX5 series utilizing BGP & VRRP for internet connectivity and redundancy
Good
Multicast
Configure and troubleshoot a multicast environment leveraging diverse network paths consisting of point-to-point circuits as well as GRE tunnels. Configuration of rendezvous points, mroutes, and multicast service reflection
Advanced
Load-Balancers
A10 AX3030 and F5 BIGIP LTM: configuration of monitors, service-groups, virtual-servers, templates, iRules, etc. F5 BIGIP GTM: configuration of GSLB to service wide-IP deployment. Manage external DNS entries
Advanced
Wireless
Cisco WLC and Cisco Prime: Deploy, maintain and troubleshoot a network of over 300 wireless access points across the globe
Advanced
DNS/DHCP
Infoblox: Create, update and delete DNS and DHCP entries. Provision new DNS zones. Delegate zone access.
Advanced
Firewall
Cisco ASR: Create and maintain access-control lists between environments Cisco ASA: View configurations and help diagnose issues Palo Alto: Configure BGP and advanced routing features VPN/VTI: Configure IPSEC tunnels to connect remote locations
Good
Ansible
Author and run playbooks to deploy network configurations to multiple devices
Advanced
QuickTemplate
Author and maintain jinja2 templates for network device configurations and network change controls
Advanced
Python
Write scripts to assist with support ticket assignment, network maintenance, and configuration conversion between competing vendor hardware
Good
Microsoft Visio
Create and maintain network diagrams for client, corporate and data center design
Author project books containing scope of work, action plan, network diagram, and test procedure for external client consumption
Expert
Communication
Initiate requests for circuit upgrades and migrations with external clients. Explain detailed requirements and set expectations. Guide client projects from start to finish, conducting regular meetings and serving as a direct contact.
Expert
Organization
Utilize JIRA to track ongoing projects. Manage various views and schedules for internal support ticket systems. Efficiently filter hundreds of e-mails and system alerts for rapid response on a daily basis
Review network change controls written by team members for quality, accuracy, and to perform risk assessment. Authorize change control execution and schedule changes based on risk assessment and engineer availability
Advanced
Personnel Manager
Manage the team calendar to ensure adequate resources are always available considering requests for vacation and personal leave. Conduct weekly one-on-one meetings with direct reports to review performance and discuss project work. Conduct weekly team meetings to discuss changes in the network environment as well as organizational/company level changes Serve as a 24/7 escalation contact for direct reports