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Annisa
Nur Haeni
CV Front Desk Agent
27 years old
Bandung Indonesia
Employed
Available
Contact me
Resume created on DoYouBuzz
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Experiences
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Experiences
Junior Front Office Supervisor
Hotel Horison Ultima Ratu Serang
Since September 2018
Trained team member on new hotel services and products to support promotional efforts
Maintained weekly and monthly report
Provided backup to the front desk , stepping in to assist with various tasks whenever an employee was absent or lunch
Ensured that all calls were answered in a timely manner
Guest Service Agent
Hotel Horison Ultima Ratu Serang
February 2016 to September 2018
Assisted guests with check-ins, account inquiries and any additional service needed
handling incoming or outcoming call
Answered guesr inquiries and provide information regarding hotel service and amenities
Portfolios
Annisa
Skills
Power Pro Hotel System
Advanced
Microsoft word
Advanced
Microsoft Excel
Good
English
Intermediate
Education
Hotel Accomodation
SMK 1 Negeri Kota Serang
2012 to 2015