Expériences

Evaluation of the situation, identification of the stakeholders and dependencies.
Analysis, proposal and setup of new tools, new processes, and indicators.
Setup of the documentation project for a new product range of electromedical equipment: optimize documentation for co-authoring, content reuse, easy updates, and localization in 25+ languages.
Design and management of the planning of deliverables and management of translations with the localization provider. Workload estimation.
Management of a small team of technical writers: task management and support for team members.
Coordination with the projet stakeholders: integration of requirements, timely communication of needs and deliverables.
Co-writing the specifications of the accompanying documents
Reporting of the activity: communication of progress and escalation of blocking issues.
Setup and update of stylesheets for DITA-based documentation
Training and support for team members new to DITA standard.

Documentation lead for Documentum search and content analytics products developed content (guides, help systems, and release notes, in English only) in an Agile environment.
Helped to improve documentation quality and consistency in the Documentum business unit by participating in terminology and style committees.
Improved information access for customers by refactoring legacy documents using minimalism and structured content principles.
Helped to improve product usability by participating in usability tests exploratory testing and reviews of design, functional, and user interface specifications.
Wrote API documentation for multiple audiences, edited Javadoc comments and ran JDiff comparisons.
Improved the engineering team efficiency by providing them with an internal online library (Eclipse Information Center).
Supported the engineering team by reviewing articles, white papers and training material. Example of a white paper: https://community.emc.com/blogs/ dmsearch/2013/02/11/clustering-search-results-in-documentum-applications.
Improved customer experience by monitoring the Search & Analytics forum moderator: https://community.emc.com/community/support/documentum/ search_and_analytics

Wrote (English, French) and translated (Spanish) the documentation: software help systems and user manuals working closely with the development team.
Publishing management of the printed materials (internally or with external providers)
Defined the format in alignment with the corporate and product image.
Selection of the external providers.
Helped increase sales and reduce customer support by delivering localized applications.
Managed the resource localization for applications developed in C++, in Java and in Html and help systems (CHM and JavaHelp formats)
Managed the localization process for translations performed by resellers or external translators for Asian, Middle Eastern, and Slavic languages.
Tested the localized applications.
Translation: specifications, contracts (end-user license agreement, partnership agreement)
Supported the commercial and marketing team by proofreading their documentation.

Formations

Diplôme obtenu à l'Université Jean Moulin (Lyon III) dans le cadre du programme d'échanges Erasmus.

Compétences

CV créé sur DoYouBuzz

Annette Bouillin

Documentation Project Lead