Ankur Patel

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Experiences

We are into KPO business, Based in US and operated from Ahmedabad, India. My work correct and manage the claims denied or excluded and were not paid, Managing a team of 4 need to get the job done before a timestamp.
Handling 2 projects simultaneously and generating reports on day to day basis.

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My work here is Handling South Region Restaurant issues and managing the Team of Team Leaders. Any Issues with Deployment of QR codes or Data Entries and Many issues Regarding Dashboard will be taken Care by our team which consists of 4 members.

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Working on a casual basis, this position involved meeting maintenance guy of network tower and assisting in installing batteries and commissioning batteries.

Education

Studied in Toughest universities of Karnataka State in India, considered under VTU Control.

-- 70.73% --

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-- 84% --

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Studied from 7th till 10th Class.

-- 82% --

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Skills

Customer Service (phone and face-to-face)

I am Comfortable in talking to unknown persons and can influence them with my talks.

Expert
Data processing & Documentation

Can handle enormous pressure of Documentation on cloud or hard copy and process them as per required report.

Advanced
Quality reporting & Dispute resolution

All necessary reporting skills with Excel and other means necessary. Can resolve small disputes within my authority.

Good
Ticketing issues/queries with End-of-day processing

I can Resolve Daily Queries and Finding Solution in critical situations.

Expert

Interests

AR Specialist