Ani Baghdasarian
Resume_Ani Baghdasarian
37 years old
Dubai United Arab Emirates
Professional Status
Employed
Available
About Me
Marital Status: Single
Nationality: Armenian, Syrian
Visa Status: Visit visa
Enthusiastic, multilingual banking professional with experience in banking operations, retail products, and customer service. Solid communication and interpersonal skills that are leveraged to develop
Nationality: Armenian, Syrian
Visa Status: Visit visa
Enthusiastic, multilingual banking professional with experience in banking operations, retail products, and customer service. Solid communication and interpersonal skills that are leveraged to develop
Retail Officer
Bank Al sharq
July 2009
to July 2015
Full-time
Aleppo
Syria
- Held Signature (B) Authorization and was mainly responsible for looking after the daily operations of the bank.
- In the absence of the Branch Manager, made assured that all bank operations are performed in accordance with the established policies and procedures.
- Opened all types of accounts (individual, joint, enterprise), controlled term deposits, managed KYC, modified conditions of client accounts when needed.
- Led and controlled debit card issuance (VISA & Master card), managed card profiles and delivering process
- Followed up and checked client accounts, bank’s general ledger report to avoid anomalies.
- Promoted bank products and services, ensured a lasting relationship with existing clients and built relationships with potential clients.
- Resolved customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
- Ensured the applying of anti money laundering established policies and procedures by using FATFN and black list.
- Assisted staff and trained new employees in the pre-opening of 3 branches of the bank (Damascus, Homs and Aleppo branches).
Company Description
Bank Al-Sharq S.A.S. is a Syrian Joint Stock Company with its major shareholder Banque Libano-Française. Bank Al Sharq offers retail, corporate, commercial banking products and services, including various account types, trade finance, local and international payment and collection services.
