I partner with clients across various industries to design, implement and govern emerging technology solutions (such as AI, Salesforce, Workday, etc) that enhance customer experience, user adoption and business performance. I leverage my strategy consulting, workshop facilitation, and change management skills to propel projects towards successful business outcomes.
Led independent research projects on various topics within strategy and human capital consulting, resulting in over 10 published articles distributed to over 3000+ monthly subscribers in management consulting
Developed a strategic framework for ESA’s knowledge management centre by incorporating various technology, business process, and governance stakeholders; presented final recommendations to ESA NL, ITA, FRA offices
Designed and conducted sales presentations by performing in depth research on the Indian marketplace resulting in an 86% positive customer response rate across 17 presentations
Constructed a marketing and communications action plan by gathering insights through focus groups andethnographic research to derive purchasing patterns; plan was implemented as recommended
Coordinated the department’s launch plan for the ‘Facebook @ Work’ initiative by producing videos, presentations, and other internal marketing efforts; receiving 2nd place in company-wide influencer award
Drove weekly sales reporting tempo by consolidating weekly financial and operational inputs with firm ERP system; output reports included exec summaries which were used by senior management across the organization
Led internal policy and procedures review by interviewing key stakeholders across various functions within the organization, resulting in a new employee onboarding guide outlining all roles and responsibilities across the firm
Ivey Business School, Bocconi University, SGH Warsaw
February 2017
to November 2018
•Richard Ivey MSc Excellence Award ($10,000) presented to an exceptional Ivey MSc candidate who has demonstrated academic excellence and international leadership
Western University, London, ON, Canada • Bachelor, Business Management Organizational Studies • Specialization in Consumer Behaviour and Cognitive Psychology