Andreia Dionisio - Sales & Marketing Specialist

About Me

Highly passionate about relationship building, I believe success in the marketing world requires determination, strategic focus, and honed interpersonal skills.

With a firm understanding of all aspects of product life and a strong desire to succeed in any set challenge, I am comfortable operating from the board level down with a customer-sensitive, profit-driven approach.

My expertise:
Conceptualizing, Developing, and Implementing innovative proposals and projects to drive market impact and expansion for various industries.

Resume created on DoYouBuzz

Experiences

Key figures:
- FY2021 achieved 112% performance on a $1.24M target
- Q1FY2020 achieved 125% performance on a $250K target
- FY2019 achieved 113% performance on a $1.60M target
- ACS : $4,894
Sourcing new sales opportunities via inbound leads, outbound emails and social media
Performing online demos to direct and indirect customers
Partnering with other channels to build a pipeline and close deals
Meet and liaise with clients to discuss and identify their training requirements
Keeping in contact with the partners to maintain compliance

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Improve metrics and reduced churn by increasing retention.
Work with the marketing team to generate new leads
Put in place new promotion sales campaigns
Provide feedback on Client needs
Researching accounts to identify key players and generate interest

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Oversee a portfolio of 70 engage clients and more than 1,000 accounts
Act as the primary liaison between the consumer and the corporation.
Actively pursue new business through cold calling, researching leads, and visiting trade shows.
Strengthen and maintain current business through constant communication, dependable product delivery, and trustworthy relations.
Contribute ideas for marketing and advertisement of new products and assist in the development of engaging sales pitches.
Key figures:
-FY2018 achieved 100% performance on a 240K target
-FY2017 achieved 115% performance on a 190K target

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Driving brand awareness, engagement and traffic for:
- Entrepreneur's Got Talent
- Cindy J Photography (http://cindyjphotography.com)
- MXII International (https://mxii.fr)
- Spartera Network (https://www.spartera.network)
- SmartChildren Charity (https://smartchildren.org.uk/)
Creating and implementing successful digital marketing campaigns and online content.
Delivered social media and website monitoring and effectiveness reports for senior management.
Developed and edited creative briefs and business cases, editorials, e-mail marketing, blogging, postings, industry white papers, and corporate line card
Plan, organise and deliver high-quality Events from Weddings to conferences.
Prepare and present plans to oversee the administrative processes associated with the pre-event and post-event phases of the occasion.
Synchronised all necessary suppliers to ensure all facilities and activities are executed on time.
Processed and analysed post-event summaries, invoices, and critiqued the execution of event for general client service satisfaction.
Key Figures:- Manage events between 50-350 guests- Increase website visit by 20% in 3 months- Double followers in social media (Facebook & Instagram mainly)- Increase by 30% engagement posts.

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Responsible for driving and maintaining top-line sales of £2.1M store FY2016 and £13M store FY2015.
Drove highest KPI's within maintaining top talent. (Conv. 9.6%, ROV +10.2% YTD).
Delivered WOW effective for seasonal display aisle rotations.
Ensured compliance with health and safety legislation to maintain overall shrinkage levels
to less than 0.20% for six months.
Store Operational Requirements.
Executed communication from the Regional, District and Store Director Manager.
Trained, developed and coached associates to improve performance in customer service, communication, and company policy.

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Met with potential clients to provide information on services available for Stade de France arena, the Zenith Hall and Printemps de Bourges festival obtaining their business, ranging size from 2,000-200,000 visitors.
Managed events from 2,000 guests and ensured the execution of services including but not limited to public/guest safety, cleanliness of the facility, room set-up, power distribution, lighting, and air temperature.
Planned and coordinated the merchandising, set up details, rentals, and desired specialty items with client and club staff members
Assisted customers in High pression and volume at peak time: up to 100 customers within 30 minutes.
Managed and operations and merchandising: The design of the display.
Coordinated all logistical aspects: inventory, restocking, crisis management.

Exceeded expectations by delivering corporate, social and private events (meetings, holiday events, birthday parties, exposition) at or under budget and meeting rigorous timelines
Worked with Clients to guide them through the event details and served as their personal
Provided creative design, style and themes for each event.
Planned and executed Social Media Campaign and Social Media Achievements
Analysed and evaluated the marketing programs and provided input and recommendations.

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A professionals union "Carré Bastille" needed to organise a cultural festival, the goal was to highlight their professional independence and the particularity of everyone in the heart of the town. My role was to coordinate and manage from planning at the start to running the event for three days.
http://carrebastille.com/
Orchestrated production of “Bastille Quartier Libre”, managed event up to 50,000 guests and ensured the execution of services including but not limited to public/guest safety, cleanliness of facility, room set-up, power distribution and lighting within five months' time of preparation.
Led site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern.
Created new marketing strategies and Coordinate content to social medias.
Coordinated and supervised the agend’as creation and maintained necessary level of communication between the client and the participants
Successfully recruited and trained volunteers as needed.
Created audience on all social media platforms

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Worked with Clients to guide them through the event details and served as their personal.
Provided creative design, style and themes for each event.
Planned and executed Social Media Campaign and Social Media Achievements.
Provide customer support to fans on all social media platforms.
Analyzed and evaluated the marketing programs and provided input and recommendations.
Seamlessly planned, designed & directed the execution of the festival

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Coordinate media content for The Foire de Paris, the largest general fair in Europe. This retail event had been 670,000 visitors whom 80% had made purchases, spending on average €740 in 2008.
Developed and evaluated comprehensive communication reports based the marketing strategies Liaised with customers to promote the the largest general fair in Europe: “La Foire de Paris”.
Developed summaries, press releases and media reports to develop the traffic.
Evaluated information and determined who was needed to handle crisis.
Organized PR events to help promote “Foire de Paris”.
Displayed ability to multi-task during the event.
Analyzed and obtained data of the retail event to improve the spending average.

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Coordinated with Project Manager(s) on various aspects of multiphase Search Engine Optimization & Reputation Management projects, including task assignments, deadline management, billing, and project movement.
Coordinated various and multiple projects at same time from start to completion
Maintained accurate job records, updated schedules and expense reports.
Prepared project performance reports, weekly project progression updates, and analysed ranking reports.
Developed project plan and schedules using MS Project setting milestones and timelines with the expected deliverables
Produced project information with MS Visio presentations for effective and proper communication to clients/customers and other team members

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Education

Social Marketing Certification | 2021 - Hootsuite
Hootsuite Platform Certification | 2021 - Hootsuite
Fundamentals of Digital Marketing | 2018 - Google
CPD Level 3 Social Media | 2018 - OPLEX
IOLEN Level 3 Digital Marketing | 2017 - OPLEX
Higher Distinction
CPD Level 3 Events Planning & Management | 2017 - OPLEX
IOLEN Level 3 Wedding Planner - Higher
Distinction|2017 - OPLEX

Marketing and communication formation. The courses provide International Marketing & Consulting, International Project Management, Corporate Finance, International Economics, International Business Law, Strategic Human Resources Management, CSR Corporate Social Responsibility.

I learned to make a communication strategy. I acquired knowledge about communication and business plan, use different communication tools and the faculties to adapt to a different situation.

Specialised in high-end Hospitality, Tourism, and Luxury Brands.

The areas covered were: Revenue Management Expertise, Corporate & Real Estate Finance, Managerial Economics, Strategic Human Resources Management, Business Development, Reputation Management and Hotel investment strategies.

Specialised in Tourism management and touristic territory planning, this training aims to train managers in a double dimension of tourism & cultural projects and engineering policy strategy related to the territories' development.

Thus, I learn how to manage large projects, engineering policy strategy, Developing & analysed the study, guidelines, design, implementation choices of a project and its economic impact, including research and funding.

With a specialization in Urban Planning and Touristic act, the objective is to implement tourist actions that enable the development and potentisation of a territory.

I developed capabilities to identify and analyse customer expectations' needs, behaviours, and motivations, looks and local resources.

Specialised in Urban Planning, this training has enabled me to develop skills in the implementation of projects related to the management of the living environment and territorial development, with specific skills in the areas of local or international solidarity.

Certifications

Certified Customer Success Manager (CCSM) Level 1

03/05/2022

This badge validated learning of the key practices top CSMs use to deliver better outcomes for their customers. After completing their CCSM Level 1 training, they understand how to apply the fundamental best practices of Customer Success Management to resolve the real, everyday challenges Customer Success professionals face as they work with their customers.

(View certification)

Social Marketing Certification

02/04/2021

The Social Marketing Certification indicates competency and proficiency in the tactical applications of the essential elements of social marketing, including social media strategy, community building, content marketing and social media advertising.

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Hootsuite Platform Certification

04/03/2021

The Hootsuite Platform Certification indicates competency and proficiency in the fundamentals and advanced features of the Hootsuite Platform and related solutions.

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The Fundamentals of Digital Marketing

22/10/2018

Master the basics of digital marketing with our Interactive Advertising Bureau-accredited course. There are 26 modules to explore, all created by Google trainers, packed full of practical exercises and real-world examples to help you turn knowledge into action.

(View certification)

Skills

CRM

Good
Email Marketing

Intermediate
Social Media Marketing

Advanced
Communication Skills

Expert
Content Management

Good
SEO/SEM

Good
Online marketing

Advanced
Marketing Strategy

Good
Social Media Ads

Good

Target oriented

Expert
Cold calling Experience

Expert
Sales Management

Advanced
Business Development

Advanced
Analytics

Good
Sales Operations

Expert
Negotiation

Advanced

Problem Solving

Expert
Multi-Task

Expert
People Development

Advanced
Team Leadership

Advanced
Decision-making skills

Good
Teamwork

Expert
Flexbility

Advanced
Talent Management

Advanced

Resourcefulness

Good
Budget Awareness

Good
Negotiation Skils

Advanced
Pressure & Stress Management

Advanced
Project Management

Expert
Time Management

Advanced
Organisation Skills

Advanced
Operations Management & Optimisation

Good
Event Planning & Execution

Expert

Hootsuite

Good
Trello

Expert
MailChimp

Good
WordPress

Advanced
HubSpot

Good
Google Analytics

Advanced
Google Tag Manager

Good
Ms Office

Expert
Photoshop

Good
Google Webmaster Tools

Good
Google optimize

Good
Salesforce

Advanced
Sparks & Ulysses

Expert

French

Expert
Portuguese

Expert
Spanish

Expert
English

Expert

Interests

ATD Quart Monde
The French against Cancer
Local sportive & cultural association: LE LAC
Well Child

Action
Classic
Comedy
Fantastic
Thriller

Belgium
Holand
Ireland
Italy
Mexico
Portugal
Spain
Senegal
Jamaica
Switzerland
USA
Canada

Thriller
Fantastic
Historic

People action
Urban

Dance
Football
Rugby

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Hootsuite Academy / Google Digital Garage / Oplex Careers

IEMI-CMH Academy

IEMI-CMH Academy

University Paris-Sorbonne

University PARIS X

IUT de Bobigny

Certified Customer Success Manager (CCSM) Level 1

Social Marketing Certification

Hootsuite Platform Certification

The Fundamentals of Digital Marketing