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Anabelle Cheekhoory

Anabelle Cheekhoory

Resident Manager -Customer Service Manager

44 years old
Driving License
Mauritius
Employed Available
I enjoy meeting new people and finding ways to help them have an uplifting experience. I have had a variety of customer service opportunities, through which I was able to increase repeat customers. I am dedicated, outgoing, and a team player. Seeking a challenging position with potential for growth and advancement by leveraging on my 15+ years of client-facing experience, public speaking skills, and expertise in customer care at managerial level.
Resume created on DoYouBuzz
  • manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs and queries to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution to delight customers and boost sales
  • Keep records of customer interactions and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to meet customers’ expectations and satisfaction