Amr Swelam
Customer Service Sales Agent
36 years old
Alexandria (21539) Egypt
Professional Status
Employed
Available
About Me
Customer Service Representative passionate and skilled in customer care, support and logistics. Proficient in responding to customer complaints and finding solutions, customer request management, and providing product analysis for customers. Specialize in facilitating customer satisfaction by connecting and communicating
Sales Agent
Orange"SIS"
Since November 2016
Alexandria
Egypt
- Direct sale and marketing of the company's products
- Providing the customer with the needed information about the service provided by the company
Customer service representative
NewLink"Link dot net"
January 2014
to November 2016
Alexandria
Egypt
- Rroviding information regarding products and services of the company.
- Reviewing, updating or making changes to customer accounts.
- listening and responding to customers’ needs and concerns.
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Good communication - written and oral skills
Expert
-
Excellent conceptual and analytical skills
Expert
-
Effective interpersonal skills
Expert
-
Microsoft Word
Advanced
-
Microsoft Excel
Advanced
-
Microsoft outlook
Expert
