Amadou KASSAMBARA
CV
51 years old
Driving License
Bamako Mali
Professional Status
Employed
Available
ICT Coordinator
Norwegian Refugees Council (NRC Mali/Burkina)
Since 2016
- ICT Coordinator NRC. Digitalization planning resources, contributing to the development and implementation of services, NRC policies, guidance & procedures focus to the global ICT Strategy, analyzing the needs and developing clear country-specific ICT requirements and plans.
3. Office 365 (SharePoint site ) Administrator, GDPR data protection requirements.
Timely and high-quality delivery of ICT hardware, software, and services to the country program, Line management, and delegation of tasks and responsibilities to ICT staff.
Capacity building to ensure that all staff has the necessary knowledge of NRC’s ICT systems and procedures, high quality and timely reports to the Country Management Group (CMG), Regional and Head Office to contribute to better decision making regarding the ICT ambition and capacity at Country Level.
VSAT Roll out (Timbuktu, Goundam, Gao, Ménaka) Band C dedicated link, 2,4m Antenna, NEWTEC Modem with GILAT Telecom and Marlink
Network infrastructure manager (Bamako, Mopti, Timbuktu, Gao, Ménaka), Cisco Meraki dashboard Administrator; Assets management; Helpdesk Admin with Zendesk/freshservice ; O365 OneDrive and Sharepoint online Administrator, Windows delivery Optimization process; okta SSO.Business process Automation team leader with power automation, Digitalisation (ICT4P with RedRose, Telerivert, and Twilo), ICT4Beneficiary solution Voucher, and card for market analysis. ICT Innovation Team
Senior Operations Engineer
OUVERTURE SARL
July 2013
to January 2016
- Call center (ICT4D on health Management System) with Elastik ; (CRM Integration) E-learning Project Management (Moodle);
- CCTV installation (Door with card/fingerprint) system, IP camera with PTZ system remote site access (from a Smartphone);
HR Management with HIK Vision application server - WiMax / Wifi project management;
Senior Operations Engineer
ONMOBILE GLT INDIA
April 2011
to June 2013
- Onmobile Glt INDIA Focal Point in Mali (Orange MALI, Ring Back Tones RBT project; IVR Servers Manager );
- •(Blade C7000 and C3000 Server Installation and configuration Linux CentOs E1 Link, CG / TX Voice Cards installation and configuration for the OZONE Telephony platform (RBT)
- •Check server systems and application status daily basis • Manage platforms content prompt update (RFI Voice Portal and Orange MALI);
- •Helpdesk Administrator ; Manage Incidents reports ; server update management planning with the INDIA based Operations Engineers team;
- •Incident Alert system and escalation matrix planning for troubleshooting
- • ICT Mali focal point
Administration Système
Delhaize Econocom Brussels
September 2009
to October 2009
- • DELHAIZE Group freelance Team security update project team • Windows 2003 server, Active Directory (OU, GPO ...) • Ms SQL update; SAN, MOM Servers;
- • Microsoft WSUS server ;
IT Manager
TEAM CALL CENTER
June 2007
to June 2008
- •Windows 2003 server (AD, OU, GPO…) ;• Remote Connexion from PC anywhere; openvpn
- • Asterisk IPABX;
- • Incident management and reports to Orange Mali ; Call Center admin
- Linux Server SQUID, VLan, Openvpn, ssh, ftp, mail server MTA with postfix , etc.
Admin Systems
US-AID / PRODEPAM
December 2005
to March 2007
- •System Management Microsoft Exchange 2003 ;• Active Directory Windows 2003 Server (OU, GPO).
- • ICT Supports;
Symantec Norton Antivirus server - Troubleshooting & supports for Windows 2003 Server et MS Exchange 2003;
-
Admin systèmes and security.
Good
-
Roll out Network infrastructures.
Advanced
-
Helpdesk Administrator
Advanced
-
LAN, WAN, VOIP, Wireless, Hardware, Software
Advanced
-
OS: Linux, Windows
Good
-
Diitlization
Advanced
-
Business Automation Process
Good
Office 365 Documents Management Training
Onrdrive for Business
Team Sites
Archive (filingtree)
Onrdrive for Business
Team Sites
Archive (filingtree)
Training Radio Codan envoy 1 et Envoy 2 management.
Automatic Versus Selcall link, Installation NGT vs Envoy, 2220 virtual Handset, RIOS
Automatic Versus Selcall link, Installation NGT vs Envoy, 2220 virtual Handset, RIOS
•Networks and Protocoles ; OS ; Gestion Windows et Sécurité ;
•Date Bases ; Linux Administration and Sécurité;
• Assets managements; Network Architecture and Security et Cryptography ;
•Informations Security ;
•Regulation; communication • CISSP Préparation ; Cisco Routeur - Firewall – Commutateur.
•Date Bases ; Linux Administration and Sécurité;
• Assets managements; Network Architecture and Security et Cryptography ;
•Informations Security ;
•Regulation; communication • CISSP Préparation ; Cisco Routeur - Firewall – Commutateur.
Graduation ICT
Centre Sectoriel de Formation en Télécommunications Informatiques de Tunis (TUNISIE)
2000
to 2003
Graduation in ICT
Licence Physiques Appliquées
