Amadou KASSAMBARA
CV
51 years old
Driving License
Bamako Mali
Professional Status
Employed
Available
ICT Coordinator
Norwegian Refugees Council (NRC Mali/Burkina)
Since 2016
- ICT Coordinator’s to improve the ways in which information technology supports NRC’s work. The responsible for planning resources, contributing to the development and implementation of services and making sure that the lessons learnt are captured and shared, Accountable for adherence to NRC policies, guidance and procedures and the global ICT Strategy, Responsible to analyse the needs and to develop clear country specific ICT requirements and plans.
3. Responsible for ICT management, control systems and implementation of ICT Handbook, policies, guidance and procedures and data protection requirements.
Responsible for timely and high quality delivery of ICT hardware, software and services to the country programme, Line management, delegation of tasks and responsibilities to ICT staff.
Contribute to innovation and advancement of ICT globally in NRC through pilots at CO level. to programme quality and effectiveness by identifying relevant ICT tools.
Responsible for risk analysis related to ICT, mitigation and reporting to the CMG as appropriate,capacity building to ensure that all staff has the necessary level of knowledge on NRC’s ICT systems and procedures, high quality and timely reports to the Country Management Group (CMG), Regional and Head Office to contribute to better decision making regarding the ICT ambition and capacity at Country Level.
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention.
Network infrastructure manager (Bamako, Mopti,Timbuktu, Gao, Menaka) , Cisco Meraki dashboard Administrator; Assets management; SLA (support level 1,2 with freshservice) ; O365 onedrive and Sharepoint online; Team site Administrator, Windows delivery Optimization process; okta SSO. ICT4Program, ICT4Beneficiary solution. ICT Supports Manager (SLA 1,2)
Senior Operations Engineer
OUVERTURE SARL
July 2013
to January 2016
- ICT4D on health Management System; VOIP (CRM Integration) Elearning Project Management (Moodle); Call center Administrator; SLA (support niveau 1,2 et 3);
- IP Portal (Door with magnetic card or digital fingerprint)
- WiMax / Wifi project management; IP camera with PTZ system remote site access (from a Smartphone);
Senior Operations Engineer
ONMOBILE GLT INDIA
April 2011
to June 2013
- Onmobile Glt INDIA Focal Point in Mali (Orange MALI, Ring Back Tones RBT project; IVR Servers Manager );
- •Ensure the installation and configuration of products, platforms and extensions (Blade C7000 and C3000 Server Rack, E1 Link, CG / TX Voice Cards;
- •Check server systems daily basis and the applications on • Manage platforms roll out (RFI Voice Portal and Orange MALI Voice Portal);
- •SLA level 1, 2 ; Manage Incidents Reports tickets; server update management planning with the INDIA based Operations Engineers team;
- • Incidents Reports Management & QOS;
- • Point Focal ICT Mali
Administration Système
Delhaize
September 2009
to October 2009
- • DELHAIZE Group Team security update project team • Windows 2003 server, Active Directory (OU, GPO ...) • Ms SQL update; SAN, MOM Servers;
- • Microsoft WSUS server ;
IT Manager
TEAM CALL CENTER
June 2007
to June 2008
- •Windows 2003 server (AD, OU, GPO…) ;• Remote Connexion from PC anywhere; openvpn
- • Asterisk IPABX;
- • Incident reports; Call Center
- • ICT Survey;
- • Server SQUID, VLan, Openvpn, ssh, ftp, mail server with postfix ,OpenBSD etc.
Admin Systems
US-AID / PRODEPAM
December 2005
to March 2007
- •System Management Microsoft Exchange 2003 ;• Active Directory Windows 2003 Server (OU, GPO).
- • SLA ;
- Troubleshooting & supports for Windows 2003 Server et MS Exchange 2003;
-
Admin systèmes and security.
Good
-
Roll out Network infrastructures.
Good
-
support Level 1 et 2
Intermediate
-
LAN, WAN, VOIP, Wireless, Hardware, Software
Advanced
-
OS: Linux, Windows
Intermediate
Office 365 Documents Management Training
Onrdrive for Business
Team Sites
Archive (filingtree)
Onrdrive for Business
Team Sites
Archive (filingtree)
Training Radio Codan envoy 1 et Envoy 2 management.
Automatic Versus Selcall link, Installation NGT vs Envoy, 2220 virtual Handset, RIOS
Automatic Versus Selcall link, Installation NGT vs Envoy, 2220 virtual Handset, RIOS
•Networks and Protocoles ; OS ; Gestion Windows et Sécurité ;
•Date Bases ; Linux Administration and Sécurité;
• Assets managements; Network Architecture and Security et Cryptography ;
•Informations Security ;
•Regulation; communication • CISSP Préparation ; Cisco Routeur - Firewall – Commutateur.
•Date Bases ; Linux Administration and Sécurité;
• Assets managements; Network Architecture and Security et Cryptography ;
•Informations Security ;
•Regulation; communication • CISSP Préparation ; Cisco Routeur - Firewall – Commutateur.
Graduation ICT
Centre Sectoriel de Formation en Télécommunications Informatiques de Tunis (TUNISIE)
2000
to 2003
Graduation in ICT
Licence Physiques Appliquées
