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Alina Malik

Alina Malik

Customer Relationship, Business Development, Vendor Management

Marketing
Demand Generation
Customer Services
Information Technology
Account Management
37 years old
Dubai (500177) United Arab Emirates
Employed Available
Highly versatile, multilingual management professional offering more than 5 years of comprehensive organizational and leadership experience in business management, project management, human resource development, strategic alliances, customer relationships, and support services, ready to seek new opportunities and challenges.

I have a demonstrated track record of success in various positions. Capable of working with top management and operations to gather requirements for new functionality and providing leadership through all aspects of project planning, development, and implementation.

Business analyst who understand problems and find positive solutions through the utilization of troubleshooting, critical thinking, teamwork, and communication. Having a keen eye for detail and a proven analytic capacity for improving data and process integrity.
Resume created on DoYouBuzz
  • Customer support and inquiry management
  • Lead generation - offline and online inquiries
  • Demand generation with marketing campaigns
  • Transnational survey programs
  • Customer retention and engagement
  • Team management and reporting
  • Business development and cross-selling
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  • Customer briefings and account management
  • Customer relationship management
  • Social media planning and management
  • Project management
  • Market planing and development
  • Media buying and management
  • Responding to RFP's and RFQ's
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  • HR policies Development and implementation
  • Governance of HR procedures and monitoring
  • Employee performance reviews and reporting
  • Talent acquisition, placement and induction
  • Coordination with head hunters and recruitment agencies
  • Payroll processing and management
  • Team coordination with branch offices
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Masters Degree in Governance & Organizational Sciences

National University of Modern Languages

August 2007 to August 2009

Bachelor's Degree in Psychology

FG College for Women

February 2004 to March 2007
  • Research Methodology
    Advanced
  • Organizational Behavior
    Advanced
  • Human Resource Management
    Advanced
  • Media Governance
    Advanced
  • Business Process Re-engineering
    Advanced
  • Policy Analysis and Management
    Advanced
  • Marketing Communications
    Good
  • Customer Relationship Management
    Advanced
  • Channel Management
    Advanced
  • Project Management
    Advanced
  • Presentation Skills
    Advanced
  • Oracle Apps
    Advanced
  • Sales Force CRM
    Advanced
  • SAP R/3
    Advanced
  • Microsoft Office
    Expert
  • Microsoft Dynamics
    Advanced
  • English
    Expert
  • Urdu
    Expert
  • Arabic
    Notions
  • Punjabi
    Advanced
  • Painting
  • Interior designing
  • Book reading
  • Cultural exploration
  • Photography
  • Trance & Techno