Alexis Riise-Birger
Online Resume
Professional Status
Employed
Available
About Me
« I get involved »
Business Driven IT Professional
ROLES
SPECIALITIES
Develop and manage IT-infrastructure. Procurement processes. Project management. Organisational development. Process management and development. Develop methods and ways of working.
EXPERIENCE
Experience from both the private and public sectors; from manufacturing industry to the service sector; both international and local business; Security, Telecom, Healthcare, Consulting and Consulting Engineering industry; from corporations to family businesses...
PERSONALITY
I am a passionate contributor and I embrace change. My perspective is one of open and transparent dialogue. I am not afraid to take a position but I am always listening for - searching for - good reasons to develop or change my standpoints.
My preferences are for working with other passionate and skilled individuals in situations with great challenges - turning something around from failure is so much more satisfying than moving through a process with very few obstacles. I have learned so much more from mistakes; mine and other's.
To share and seek knowledge is my foundation - I am always trying to find and provide that special know-how, method or technology which will address my customer's issues in the most effective manner.
Business Driven IT Professional
ROLES
- Leader.
- Manager of Operations, Change, and Projects.
- Analyst.
- Method-, and Technology Evangelist.
SPECIALITIES
Develop and manage IT-infrastructure. Procurement processes. Project management. Organisational development. Process management and development. Develop methods and ways of working.
EXPERIENCE
Experience from both the private and public sectors; from manufacturing industry to the service sector; both international and local business; Security, Telecom, Healthcare, Consulting and Consulting Engineering industry; from corporations to family businesses...
PERSONALITY
I am a passionate contributor and I embrace change. My perspective is one of open and transparent dialogue. I am not afraid to take a position but I am always listening for - searching for - good reasons to develop or change my standpoints.
My preferences are for working with other passionate and skilled individuals in situations with great challenges - turning something around from failure is so much more satisfying than moving through a process with very few obstacles. I have learned so much more from mistakes; mine and other's.
To share and seek knowledge is my foundation - I am always trying to find and provide that special know-how, method or technology which will address my customer's issues in the most effective manner.
Technical Teamleader, Engineering IT HUB, ITTE (R&D)
Ericsson
April 2011
to May 2012
- ROLE - Team Leader.
- CHALLENGE - Insufficient/unreliable Service Delivery. Team-leading role undefined/unestablished. Customers lacked faith in team.
- METHOD - Consistency, Empowerment, Transparency, and Trust. Created peaceful working environment/structured methods of contact; cordoned off team but made sure to encourage non-disruptive contacts with customers. Introduced Agile methods as a complement. This entailed breaking with established practices that did not increase efficiency.
- OUTCOME - Predictability, Increased Performance, and Shorter Decision Cycles.
- DESCRIPTION: my team supported R&D globally with services based in the Lindholmen Data Centre.
- OTHER ROLES/TASKS:
- » Restructuring/stabilising team work-flow and customer ordering/communication (liaising with/organising customer PO-teams). Through the team's concentrated efforts, in close conjunction with our customers, we established new routines.
- » Advanced/developed ITS, changing method from Ericsson's single-step waterfall model (PROPS) to more agile approach (KANBAN/SCRUM hybrid).
- » Managed change from consultants (primarily) from out-sourcing partner (HP) to consultants (mostly) directly contracted.
- » Agile project with four work-flows and two empowered self-organised teams (cross-functional with regards to all aspects of our operation: analysis-design-implementation-testing-operations-support); project took two (2) weeks from conception to start.
- » Coordinated team effort for monthly Change Weekend and managed Change Weekends for the HUB.
- » Meetings with the customers to streamline the order process and to escalate and troubleshoot delays.
- » Participated in the organisation of Change-, Incident-, and Operational aspects of the HUB.
- » Supervised team efforts, in part by removing obstacles, taking responsibility, creating consistent and transparent work-flows and not the least by creating a less stressful working environment (in agile terms by reducing "thrashing" by customers).
