Answer the incoming calls from clients and customers and provide them with the required information and resolve their queries
Attend meetings to gain knowledge about the new products launched, features introduced and existing products removed
Make note of the complaints, suggestions and grievances of the customers. Take immediate action against them. Give them a call back to ensure their grievances have been resolved.
Explain products, services, and prices, and answer customers questions.
Obtain customer information such as name, address, and payment method, and enter orders into computer system.
