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Alex Tiffani

Customer Care

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Alex Tiffani
34 years old
Jakarta Selatan Indonesia
Contact me
Professional Status
Employed
Available
About Me
My name is Alex Tiffani. I have been working in Insurance, E-commerce and Book Publisher (education) Industry.
I am interested in Marketing Promotion and Services.

Phone Number : 081317708581
Email : alextiffanysmith@gmail.com
LinkedIn : http://bit.ly/AlexTiffani
Resume created on DoYouBuzz
Experiences
  • Follow up and customer question quickly
  • Reporting to Support Quality Management.
  • Response and send the feedback to customer
  • System recording for all the case
  • Product and Event knowledge
  • Email promote event
  • Follow up with the other team regarding the customer needed
  • Customer satisfication
Company Description
Blibli.com as one of the largest e-commerce in Indonesia has a lot of customer who need our quick response to answer their question or follow up the order. In the division where i was joined, we did all the process that related with the customers as well as we could support it. Quick response, product knowledge, detailed order processing,customer satisfication, and etc be our focus. All that process are under Customer Care and Support Division. Teamed up with merchandise, supply chain management, customer resolution, project and also IT Team.
Company website
http://blibli.com
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Resume created on DoYouBuzz