Digital Marketing manager and Project manager with a passion for everything Digital and Tech possessing a broad mix of web marketing , social media and technical skills with over 7 years of experience.
Digital Marketing Skills: ✔ Google Adwords & Adsense. ✔ Google Analytics. ✔ SEO,SEM,PPC. ✔ Ad Serving and Reporting: Doubleclick, Sizmek, Weborama. ✔ Real time bidding, Programmatic advertising, Performance marketing. ✔ Tag implementation and Conversion Tracking. ✔ Social media management and Social media advertising (Facebook and Twitter ads). ✔ Social Media & Social Media Tools (Hootsuite,Buffer,TweetDeck). ✔ SalesForce, Jira, Confluence.
• Experienced in HTML5, Javascript, CSS3, PHP, MYSQL, AJAX.
Voxpro is a multilingual Business Process Outsourcing provider delivering customer contact solutions to companies and organisations, ranging from SME’s to multinational corporations, including leading international blue chip companies like Google and Vodafone.
For this role as part of the Doubleclick for Publishers (DFP) team I work alongside traffickers, ad operation managers, campaign managers, media agencies, ad networks and publishers providing excellent and prompt customer service to resolve any issues that may occur while the campaigns are in progress, serving as point of contact for publishers to troubleshoot and resolve or escalate technical issues.
Educate clients on trafficking, pacing, optimization, targeting and reporting of ad campaigns.
Provide Traffic support as needed.
Reproduce client campaigns in test environment for troubleshooting.
Assist on the implementation of rich media, out of page, HTML5 and third party creatives.
Proactively investigate issues (delivery discrepancies, technical issues, etc.) with clients, agencies, third-party platforms, and/or internal parties and provide resolutions to these issues.
Assist media teams with questions about creative specifications and discrepancies in reporting.
Troubleshooting delivery issues, performance, product issues and ad tags from third party vendors.
Support, troubleshoot, ad-server testing, click and impression tracking functionality discrepancies.
Troubleshoot tags for clients and publisher side ad operations.
Verify the platform and file bugs - Identify, document and escalate bugs.