TSR - SME @ Sykes Asia Inc — Alejandro P. Bautista

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Resume created on DoYouBuzz

Experiences

Working with customers/employees to identify Software problems and advising on the solution
Logging and keeping records of customer/employee queries
Analyzing logs to spot common trends and underlying problems
Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.
Troubleshoot Login and Password issues for employees and customers.