Managed purchases of food and equipment necessary for the hotel (maximum capacity of 100 persons)
Led a team of five people during the morning breakfast service, mentored waiters to accommodate customer needs, enhanced customer satisfaction
Organized stay of Italian national basketball team (30 persons), provided for special requests and assisted trainers in afternoon pool training sessions
Analyzed customer habits to improve efficiency of outdoor pool facility, implemented better timing of food purchases, reduced food waste by more than 30%