As a Multilingual Frenchman with an outstanding track record in Marketing and Communications, I am sharing my experience acquired in VINCI in France, the world leader in concessions and construction, and in Walt Disney World in Florida, greatest entertainer of the USA.
Human Resources: managing a large team of operators as well as operating zones through the City; Monitoring operators’ performance through data analysis; Recruiting and onboarding; Researching and implementing initiatives to foster rider community and ensure high retention - create reward schemes and incentive to drive performance,
Scheduling: Creating and implementing a scheduling model to ensure KPIs are met and operators are retained - ensuring staffing targets are meet at all times,
Business Operations: Supervising riders’ hours approval, payments and administration; Research new areas for expansion, analyze quantitatively based on demographics and local geography/traffic;
A whole host of ad hoc tasks with all other departments.
The Australian subsidiary being a very young company, my versatility and business development skills are being put to contribution on a daily basis.
Human Resources : I am in charge of the management of nearly 100 operators. I plan the use of human resources. Organize growth and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules and control pay slips. Supervise staff. Monitor and evaluate performance.
Production : I am also monitoring weekly the activity KPIs and take corrective actions when necessary. Ensure the quality of services provided to customers.
Strategic Input : I am in liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
Full management of the communication strategy of 6 subsidiaries of VINCI Construction in Paris area.
Publishing : drive the visual identity and create contents of our publishing communication tools (corporate and commercial). Chief editor of the quarterly in-house magazine, including writing and driving agencies.
Multimedia : manage the contents of the main company's website. Create movies of our construction sites, at a project state or once delivered, or corporate movies. Manage the picture library and the pictures rights of use
Events : manage the organization of internal and public events such as the end of year party, board of directors seminars, worksites open days, etc.
Marketing : in charge of the visual marketing of private and public tenders. Employer brand.
And as a daily task, I more generally provide support to anyone needing to spread information or documents either for internal or external purpose.
Developping corporate communications tools such as Internal portal contents, in-house magazine, corporate seminars, HR communication, institutional movies production.
I am in charge of making my communication plan match the company's strategy. Coordinate our communication plan with the Groupe La Poste Head Office's strategy.
I've been hired in the VINCI Construction French Guiana head office to improve and set up communications' tools of our 5 companies in this area.
My missions included :
Create 4 websites from scratch
Set up 4 different monthly in-house newspapers (content and graphic creation)
Realise corporate movies
Set up photo shots on worksites, and create a photo library
Organizing the 30th anniversary of Nofrayane, the main subsidiary. We had to organize an important event in Guiana, inviting some VIPs such as politics, sportsmen, or artists.
Organize visits and communicate on the most important worksites, such as the Guiana Space Centre in Kourou, spaceport of the European Space Agency from where the Ariane and Soyouz Spaceships take off.
Coordinate our communication plan with the VINCI Group Head Office's strategy.
Developing Multimedia Communications, managing subsidiaries Websites creation, organizing upscale events (international seminars and conferences), participating actively in the Editorial Board of the in-house news bulletin, and managing the photo library.
Set up Media Coverage for the division. Assisted in intranet creation, recruitment campaign and brochure renewal. Organized seminars and participated actively in the Editorial Board of the in-house news bulletin.
First relevant working experience; on week-ends during my studies. Welcoming guests of all nationalities in several languages. Taking care of the Guest's experience and satisfaction. Catering department.
