I am a strongly motivated senior servant leader, who believes in agility and agile mindset . Currently I work at Imperial Brand's where I am responsible for IT Delivery organisation of B2B and B2C Solutions that includes capabilities such as B2B CRM,B2B Commerce and Loyalty portals, B2C eCommerce , B2C eCRM , Brand and Customer care. During my professional career, I began my journey working with an Indian IT giant where I enhanced my corporate and technical skills by assisting International clients in their business processes. Later I got opportunity to be part of Heineken’s well know young leadership development program at Heineken. During the program, I worked in areas such as IT strategy ,projects and operations Afterwards I worked in IT application management team where I managed for office 365 suite and also did service management for region Europe where I managed global supplier. Later I was working as an Agile transformation lead within Agile transformation team at Heineken to help IT and functional team to Experiment , Adopt Agile mindset and ways of working to improve time to market and increase customer collaboration and satisfaction Later I worked in very exciting scale-up Upfield - plant food company where I was Head of f IT for south west Europe region.
Demonstrates an advanced level of Scrum mastery. PSM II certificate holders show an understanding of the underlying principles of Scrum and can effectively apply Scrum in complex, real-world situations.
