13 + years of extensive experience in the IT industry, Technology Operations, Managing IT across the Enterprise with vast experience ranging from System and Network Infrastructure, Service Delivery Management, Strategy Planning, IT Infrastructure Services, IT Consulting, and Vendor Management & Negotiation.
Handling roles & responsibilities such as Domain Consultant,System Administration and offering services on various facets for Information technology clients such as Deployment, Infrastructure Management.
Results oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing environment and resolving mission-critical issues to ensure bottom-line success.
Domain Expertise and Consulting experience on multiple industry verticals like Banking, Finance, Insurance, Media & IT Services.
Hands on experience in managing Windows Server Environment, Virtualized Infrastructure on VMware platforms.
Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications, data centre re-engineering.
Excellent analytical, organizational, interpersonal skills, identification and negotiation for Business and Technology requirements.
Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.
Proven ability to translate Business needs into technology requirements that supports the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training.
• Advising new amendments on formation of IT infrastructure, helping in drafting IT solutions and working as per project plans.
• Comprehensive IT project implementation and project migration(Tech-Refresh).
• Leading IT projects from Windows/VMware, ESX space.
• Implementing accurate solutions designed by solution architects (Includes build, IT Infrastructure readiness,Project Readiness, application requirement readiness, QA testing, Project Go-live and Project handover etc.).
• Strategic IT project development, including project plan & IT implementation strategy development.
Project Handled:-
Health Care Link (HCL)
PRIMA
SQL Sentry
NEFT Migration
HCL Tech Refresh
Moscow BSS Implementation
Remit One HUB Refresh
Foreign Hedge
China BOP Regulatory project
Project Responsibilities: • Review of and providing approval for solution document designed by architect • Negotiation with application team and PM’s on target forecasted date • Filling up Q&N part for PRIME (project tracking application) on request of project manager • Leading project meetings from Wintel/ESX space • Understanding and providing feedback on application requirement and implementing correct plan for project • Implementing accurate solutions designed by solution architects (Includes build, Infrastructure readiness, application requirement readiness, QA testing, Project Go-live, Project handover etc.) • Project completion on/before forecasted date always on timely manner
Other SME Operational Responsibilities:
• Working on P1/S1, S2, S3 tickets on call with PAC team • Working on almost all VMware/ESX things • Actively participation on infrastructure DR Drill/Failover & failback activities • Coordination with Application development team for any measure activities/Upgrade/Patching for server maintenance • Handling escalations from level 1 and level2 team and giving correct solution within SLA timeframe • Working on various monitoring tools such as ESM, PRIME, Tivoli, TAMS, SIM SNARE, AIMS, ECM, ITSM and Peregrine etc. • Escalation to the vendor within timeframe if needed and coordination on same towards completion and save SLA time • Extensive working and configuration knowledge of NDM Connect direct with Secure Plus on SSL and STS protocol