13 + years of extensive experience in the IT industry, Technology Operations, Managing IT across the Enterprise with vast experience ranging from System and Network Infrastructure, Service Delivery Management, Strategy Planning, IT Infrastructure Services, IT Consulting, and Vendor Management & Negotiation.
Handling roles & responsibilities such as Domain Consultant,System Administration and offering services on various facets for Information technology clients such as Deployment, Infrastructure Management.
Results oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing environment and resolving mission-critical issues to ensure bottom-line success.
Domain Expertise and Consulting experience on multiple industry verticals like Banking, Finance, Insurance, Media & IT Services.
Hands on experience in managing Windows Server Environment, Virtualized Infrastructure on VMware platforms.
Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications, data centre re-engineering.
Excellent analytical, organizational, interpersonal skills, identification and negotiation for Business and Technology requirements.
Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.
Proven ability to translate Business needs into technology requirements that supports the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training.
• As an Application Domain Manager for Client - TOTAL S.A, my responsibilities included:
o Responsible to manage Financial Domain (Treasury) and provide support to Treasury applications. o Managing change governance for domain applications o Provide support to the new infrastructure and application setup. o Follow the Incident/Change/Problem management process. o Have regular meetings with client to track ongoing issues and understand new requirements. o Ensure minimum downtime for all the environments. o Resource planning and allocation for scheduled changes and maintenance activities. o Planning and execution of DR and HA tests. o Leading automation initiatives and making sure completion before deadline o Work on project related activities and drive cost effective initiatives. o Work closely with Developers and Vendors to seek the support for ongoing issues. o Ensure that potential Risks are highlighted and mitigated time to time. o Follow the compliance and process defined by the company and complete all mandatory training.
