Ajay Varma
Manager - IT Infrastructure (Windows/vmWare/cloud)
37 years old
Mumbai (400615) India
Professional Status
Employed
Open to opportunities
About Me
SUMMARY:
- 13 + years of extensive experience in the IT industry, Technology Operations, Managing IT across the Enterprise with vast experience ranging from System and Network Infrastructure, Service Delivery Management, Strategy Planning, IT Infrastructure Services, IT Consulting, and Vendor Management & Negotiation.
- Handling roles & responsibilities such as Domain Consultant,System Administration and offering services on various facets for Information technology clients such as Deployment, Infrastructure Management.
- Results oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing environment and resolving mission-critical issues to ensure bottom-line success.
- Domain Expertise and Consulting experience on multiple industry verticals like Banking, Finance, Insurance, Media & IT Services.
- Hands on experience in managing Windows Server Environment, Virtualized Infrastructure on VMware platforms.
- Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications, data centre re-engineering.
- Excellent analytical, organizational, interpersonal skills, identification and negotiation for Business and Technology requirements.
- Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.
- Proven ability to translate Business needs into technology requirements that supports the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training.
Application Domain Manager
Capgemini India Pvt Ltd
Since May 2018
- • Project Responsibilities:
• As an Application Domain Manager for Client - TOTAL S.A, my responsibilities included:
o Responsible to manage Financial Domain (Treasury) and provide support to Treasury applications.
o Managing change governance for domain applications
o Provide support to the new infrastructure and application setup.
o Follow the Incident/Change/Problem management process.
o Have regular meetings with client to track ongoing issues and understand new requirements.
o Ensure minimum downtime for all the environments.
o Resource planning and allocation for scheduled changes and maintenance activities.
o Planning and execution of DR and HA tests.
o Leading automation initiatives and making sure completion before deadline
o Work on project related activities and drive cost effective initiatives.
o Work closely with Developers and Vendors to seek the support for ongoing issues.
o Ensure that potential Risks are highlighted and mitigated time to time.
o Follow the compliance and process defined by the company and complete all mandatory training.
AVP (Windows/vmWare/cloud Infra)
JP Morgan Chase India Pvt Ltd
May 2011
to April 2018
Full-time
Mumbai
India
- • Advising new amendments on formation of IT infrastructure, helping in drafting IT solutions and working as per project plans.
• Comprehensive IT project implementation and project migration(Tech-Refresh).
• Leading IT projects from Windows/VMware, ESX space.
• Implementing accurate solutions designed by solution architects (Includes build, IT Infrastructure readiness,Project Readiness, application requirement readiness, QA testing, Project Go-live and Project handover etc.).
• Strategic IT project development, including project plan & IT implementation strategy development. - Project Handled:-
- Health Care Link (HCL)
- PRIMA
- SQL Sentry
- NEFT Migration
- HCL Tech Refresh
- Moscow BSS Implementation
- Remit One HUB Refresh
- Foreign Hedge
- China BOP Regulatory project
Project Responsibilities:
• Review of and providing approval for solution document designed by architect
• Negotiation with application team and PM’s on target forecasted date
• Filling up Q&N part for PRIME (project tracking application) on request of project manager
• Leading project meetings from Wintel/ESX space
• Understanding and providing feedback on application requirement and implementing correct plan for project
• Implementing accurate solutions designed by solution architects (Includes build, Infrastructure readiness, application requirement readiness, QA testing, Project Go-live, Project handover etc.)
• Project completion on/before forecasted date always on timely manner - Health Care Link (HCL)
- Other SME Operational Responsibilities:
• Working on P1/S1, S2, S3 tickets on call with PAC team
• Working on almost all VMware/ESX things
• Actively participation on infrastructure DR Drill/Failover & failback activities
• Coordination with Application development team for any measure activities/Upgrade/Patching for server maintenance
• Handling escalations from level 1 and level2 team and giving correct solution within SLA timeframe
• Working on various monitoring tools such as ESM, PRIME, Tivoli, TAMS, SIM SNARE, AIMS, ECM, ITSM and Peregrine etc.
• Escalation to the vendor within timeframe if needed and coordination on same towards completion and save SLA time
• Extensive working and configuration knowledge of NDM Connect direct with Secure Plus on SSL and STS protocol
Sr. System Administrator
Microland india Pvt Ltd - (Client - Deutsche Bank)
March 2010
to May 2011
Mumbai
India
- • Infrastructure Management of around multiple ESX hosts and Virtual Machines, having Clusters with HA and DRS enabled. Each cluster having ESX hosts.
• Installation & Administration of Virtual Machines using Virtual Infrastructure centre.
• Creation of VMs and installing guest Operation Systems.
• Adding additional resources like disk, memory & CPU to VM’s.
• Hardware ever-greening of legacy SAN and servers hosting ESX hosts using Vmotion & sVmotion.
• Installing ESX servers using RIS
• Updating ESX servers with latest updates available.
• Migrating VM’s from ESX servers which have CPU or Memory Utilization more then 85% to less utilized ESX servers.
• Part of DATACENTER movement Project (Project Name:- Eagles Flight)
• Part of RBI (RTGS) servers migration project
- Other Responsibilities:
• Installation and configuration of Windows 2003/2008 Active Directory servers
• Working In complete process management Such as Incident Management, Change Management, GRS(General Requests)
• Working on day to day operational activities and tasks such as Daily Check lists, Post Build Checklist, Server Handover Sign-off Etc.
• Working on various monitoring tools such as PMRE, Tivoli, DB Symphony, GAR Application Repository, NetApp Manager, ArcSight, SIM SNARE
• Working With Active Directory Group Policies, Monitoring AD Replications,
• Supporting in Domain enrollment of user computers
• Defining access permissions & privileges to IT resources for users
• Working on NetApp Quota management and Q-tree management
• Assigning Permission/rights on Special Windows or Application Services
• Working on HP servers Such as DL385G5/G6/G7, DL380G4/G5/G6, and C7000 Series Blade Chassis & Blade severs such as BL24p BL685-G5/G6, BL465-G5/G6, and JBOD Storage Devices Etc.
• Working with Vendor management matrix.
System Administrator(Consultant)
Angel Broking India
August 2009
to March 2010
Mumbai
India
- ◄ My Key Target Deliverable ►
• IT Infrastructure Designing and Management Services,
• Network Infrastructure management
• Server Infrastructure management
• Applications Support @ Tier 2 and 3
• Security Infrastructure management
• Remote Infrastructure Management
• Tier 1, 2 and 3 IT Operations Support
• Setting up and maintaining IT Infrastructure and Leading the Network, System & Security Team.
• Infrastructure & Network Security.
• Identify new software for betterment of processes / systems.
• Selection, procurement, installation and commissioning of the IT infrastructure.
• Internal Quality Systems Audit.
• Network project planning, engineering and execution, problem identification & solution, and establishing processes for optimum resource utilization. - • To manage and set up IT Infrastructure
• Oversee the administration and maintenance of IT infrastructure.
• Oversee the administration of LAN / WAN.
• To strategies, plan, develop and implement the company’s IT budget and infrastructure plan.
• To manage and mentor the IT support team.
• To evaluate user need and system functionality.
• To ensure that all the facilities meet the needs of the end user with appropriate advice & support.
• Introducing and installing new system upgrades and security backups for hardware and software
systems.
• To ensure the smooth running of all the systems, including anti-virus software, print services and email
provision.
• To adhere the software licensing laws.
• To provide secure access to the network for remote users.
• To manage crisis situations, this may involve complex technical hardware or software problems.
• To oversee troubleshooting, system backups, archiving, and disaster recovery and provide expert
support whenever necessary.
• To manage and oversees all telephone changes, including routing for seating assignments.
• Oversee all help desk activities at the regional level.
• Build and maintain vendor relationships and manage the purchase of hardware and software
products.
• Manages the purchasing of all software, hardware and other IT supplies
• To ensure that company assets are well maintained.
• Updating and upgrading with the latest Technologies.
System Administrator
Allied Digital Services Ltd
May 2008
to August 2009
Mumbai
India
- • Working with Microsoft VMRC-Plus-Virtual Server.
• Installing and Managing Active Directory Domain Controllers.
• Managing file and folders Permission (Explicit & implicit Inheritance).
• Working with Windows Clustering.
• Increasing Disk Space in NAS Server (HP storage Works EVA.4000).
• Adding, removing, or updating user account information, resetting passwords, etc., Answering technical queries.
• Working With WSUS Server.
• Re-build (Configuration) of Forest Trust Two way Transitive
• Applying and Managing Group Policies and managing Users, Computers, and Groups.
• Authoritative & Non-Authoritative Restore of Active Directory Objects.
• Managing Users Profile (Local, Roaming & Mandatory) and managing and configuring Home folder and Defining Access Rights on Folders, Files and Resources.
• Managing and Maintaining Access to Resources in MS-Windows Environment.
• Server Hardware maintenance
• Monitoring Microsoft Exchange Server 2003
• Increasing Disk Space in NAS Server (HP storage Works EVA.4000).
• Adding, removing, or updating user account information, resetting passwords, etc., Answering technical queries.
• Backup and Restoration of Application databases and File Server with VERITAS Net Backup-6.0 and VERITAS Exec10D & 11D.
• Working with HP Data Protector (Version-A.05.50) Backup Application.
• Working knowledge of Iron Port(Proxy) & Messaging Appliances
System/Network Support Engineer
Vision System
May 2006
to April 2008
Mumbai
India
- •Monitoring and SOD/EOD tasks of ODIN servers & Monitoring NSE/BSE Application Servers
• Troubleshooting on Windows Server 2003.
• Maintenance, troubleshooting and installation of OS & Windows 2000/2003 Server.
• Troubleshooting and resolving Hardware related Problems
• Working with Shadow copy backup and Windows backup.
• Maintaining User Accounts, User rights, Security and Auditing & Group Policies
• Desktop Maintenance
• Backup and Restore
• Installing and Managing Active Directory Domain Controllers and GPO.
• Managing Users, Computers, Groups and managing Users Profile(Local, Roaming, Mandatory)
• Single point of contact for IT auditing auditors and providing report on consultation with HOD
- Reading
- Dancing
- Swimming
- Cricket
- IT Infrastructure Management
- Project Management
- Project Planning
- Project Budgeting
- Vendor Negotiation
- Team Management
- Team Building
- IT Services Management
Master of Business Administration (MBA), IT & System
The Institute of Charted Financial Analysts of India (ICFAI) University
April 2012
to May 2014
- IT Infrastructure Management
- Infrastructure Sizing
- Strategic Planning
- Budget Development & Analysis
- Training and Staff Development
- Project & Program Management
- Group Policy
- ITIL
- Datacenter
- Windows Server, Active Directory, MS-Exchange (MCSA Certified)
- VMware Infrastructure, VMware ESX, Virtualization (VCP Certified)
- Project Lead
- Service Delivery
- Ability to create plans to achieve specific results
- Take ownership for achieving objectives
- Motivator and strategist
- Know how and when to get into details to solve issues: Situational Leader
- Direct others to achieve objectives
- Problem solver
- Able to achieve results while strengthening capabilities of the team
- Provide Leadership/Oversight to other project managers to ensure quality delivery
- Can create delivery strategies to ensure quality delivery of multiple projects
- IT Service Management
- Team management / Team Leadership
- Strong listening skills
- Strong facilitation and consensus building skills
- Ability to establish and maintain an environment of change and improvement
- Ability to build and maintain support and buy-in at all levels
- Synthesize disparate pieces of information and communicate recommendations in non-technical terms.
- Ability to see the big picture and communicate its value
- Ability to build trust and show empathy with developers and IT staff
- Communicate effectively with IT management (line and exec)
- Demonstrate confidence in outcome of project
- Process focused
