Highly motivated and enthusiastic MBA candidate committed to excellence, service, high performance, and work ethic. Can keep up in a fast-paced environment with the ability to multi-task under minimal supervision with strong verbal and written communication skills. Skilled in managing team relationships, motivating others to achieve a task, and building relationships with customers. Have a broad frame of reference based on extensive international travel, cross-cultural experiences, customer relationships, retail sales, and volunteer work.
SEO Intern
Green Eye Associates
Since January 2019
- Assess and Analyze current website traffic in order to develop a SEO strategy that will increase brand awareness
- Designed a plan for future tracking and optimization that will continue growth of digital presence
Marketing Intern
Essilor of America
June 2018
to August 2018
- Developed a strategic marketing plan with the goals of building the Varilux X series brand and positively impacting the Essilor Brand portfolio
- Worked with the global marketing team and product marketing team to forecast U.S. demand for a new technology
- Developed a marketing strategy designed to positively impact Varilux sales revenue
Senior Insurance Account Administrator
GuideStone Financial Resources
July 2016
to July 2017
- Maintained day-to-day customer service coordination for an assigned group of customers
- First point of contact for over 100 employers during the re-enrollment process to increase efficiency and improve comany brand
- Appointed team captain of 40 employees during internal fundraising intiative which raised over $40,000 for Mission:Dignity
Senior Customer Solutions Specialist
GuideStone Financial Resources
March 2016
to July 2016
- Managed customer needs for higher priority clients and more difficult insurance requests
- Implemented training and development strategies for new team specialists
Customer Solutions Specialist
GuideStone Financial Resources
June 2014
to February 2016
- Effectively communicated details about insurance and regulations related to the industry
- Served as a liaison between participants and various levels of GuideStone Financial Management
