Ahmed Wafaei Mahmoud
“B.A. in English Literature and Translation (Education Based): Open to New Opportunities”
Strengthened
Organized
Developed
Motivated
Excellent communication skills
31 years old
Driving License
Cairo / Egypt Egypt
Professional Status
Employed
Available
About Me
I am a MHILL graduate, with plenty of experience. I have always developed myself as all-round as possible, which is why I have broad knowledge and a strong interdisciplinary perspective. Being a fanatic sportsman, I have a high performance mindset and an unstoppable urge to improve myself. I believe that this critical attitude and eagerness to learn combined with my ability to enthuse others will be valuable assets for your company. I am globally employable for an interesting starter position or traineeship that fits my ambitions to grow as a business professional in an international environment. therefore, I am enthusiastic and motivated to put in my full talent, potential and energy to become a valuable member of your team.
Contact Center
Al-Marasem International For Development
Since 2017
- responding promptly to customer inquirie
- handling and resolving customer complaints.
- Present purchase offers to sellers for consideration.
- managing customer inquiries and concerns.
- consulting with customers regarding payment options.
- Display and market real property to possible buyers
- Remain knowledgeable about real estate markets and best practices
Entry and Audit Clerk
AL'IMAGE
Since 2016
Full-time
Cairo
Egypt
- preparing documents for data entry
documents. - verifying, updating and correcting source.
- entering data into designated database and forms.
- checking printouts and performing statistical checks for accuracy.
- recording all tasks and activities.
- preparing and submitting reports.
- routing data to appropriate staff.
- researching and retrieving requesting data.
- performing daily control functions.
Company Description
Al image has a very long and prestigious. History starting way back in the early seventies when Ali pharmacy opened in Heliopolis , safeer square, in the eighties . Ali and Ali chain opened after nine challenging years . The source of excellent reputation developed was due to the availability of different drugs. In the nineties , driven by total costumer satisfaction . Ali and Ali chain started in nineties by establishing management company based on TQM.
Company website
Sales Associate
ALDO
2014
to 2015
Full-time
Cairo
Egypt
- creating product displays.
- receiving, checking and shelving merchandise.
- explaining care of merchandise.
- making recommendations and suggestions.
- managing customer inquiries and concerns.
- consulting with customers regarding payment options.
- assisting customers with fine shoes selections.
Company Description
ALDO in Egypt
In June 2007, ALDO made its first appearance in the Egyptian market. Within the following years, 7 more ALDO Stores opened in Egypt. ALDO has quickly become a top destination amongst Egyptian men and women. Quality products that are constantly up to the latest trends, gives ALDO a huge presence in the market. Season after season, ALDO introduces fresh styles at a fair price.
In June 2007, ALDO made its first appearance in the Egyptian market. Within the following years, 7 more ALDO Stores opened in Egypt. ALDO has quickly become a top destination amongst Egyptian men and women. Quality products that are constantly up to the latest trends, gives ALDO a huge presence in the market. Season after season, ALDO introduces fresh styles at a fair price.
Company website
Call Center Agent
Vodafone Egypt
2013
to 2014
Full-time
Cairo
Egypt
- dealing directly with customers by telephone.
- responding promptly to customer inquiries.
- handling and resolving customer complaints.
- providing pricing and delivering information.
- performing customer verifications.
- setting up new customer accounts.
- managing customers' accounts.
- recording details of inquiries, comments and complaints.
- maintaining customer databases.
- following up on customer interactions.
Company Description
Vodafone Egypt is the largest mobile phone company in Egypt in terms of active subscribers.[1] It was launched in 1998 under its former name Click GSM. It covers various voice and data exchange services, as well as 3G, ADSL and broadband Internet services.
