Ahmed Wafaei Mahmoud
“B.A. in English Literature and Translation (Education Based): Open to New Opportunities”
Strengthened
Organized
Developed
Motivated
Excellent communication skills
31 years old
Driving License
Cairo / Egypt Egypt
Professional Status
Employed
Available
About Me
I am a MHILL graduate, with plenty of experience. I have always developed myself as all-round as possible, which is why I have broad knowledge and a strong interdisciplinary perspective. Being a fanatic sportsman, I have a high performance mindset and an unstoppable urge to improve myself. I believe that this critical attitude and eagerness to learn combined with my ability to enthuse others will be valuable assets for your company. I am globally employable for an interesting starter position or traineeship that fits my ambitions to grow as a business professional in an international environment. therefore, I am enthusiastic and motivated to put in my full talent, potential and energy to become a valuable member of your team.
Contact Center
Al-Marasem International For Development
Since 2017
- responding promptly to customer inquirie
- handling and resolving customer complaints.
- Present purchase offers to sellers for consideration.
- managing customer inquiries and concerns.
- consulting with customers regarding payment options.
- Display and market real property to possible buyers
- Remain knowledgeable about real estate markets and best practices
Entry and Audit Clerk
AL'IMAGE
Since 2016
Full-time
Cairo
Egypt
- preparing documents for data entry
documents. - verifying, updating and correcting source.
- entering data into designated database and forms.
- checking printouts and performing statistical checks for accuracy.
- recording all tasks and activities.
- preparing and submitting reports.
- routing data to appropriate staff.
- researching and retrieving requesting data.
- performing daily control functions.
Sales Associate
ALDO
2014
to 2015
Full-time
Cairo
Egypt
- creating product displays.
- receiving, checking and shelving merchandise.
- explaining care of merchandise.
- making recommendations and suggestions.
- managing customer inquiries and concerns.
- consulting with customers regarding payment options.
- assisting customers with fine shoes selections.
Call Center Agent
Vodafone Egypt
2013
to 2014
Full-time
Cairo
Egypt
- dealing directly with customers by telephone.
- responding promptly to customer inquiries.
- handling and resolving customer complaints.
- providing pricing and delivering information.
- performing customer verifications.
- setting up new customer accounts.
- managing customers' accounts.
- recording details of inquiries, comments and complaints.
- maintaining customer databases.
- following up on customer interactions.
Faculty of Languages and Translation. "English Department"
-
Team Working
Expert
-
Handling
Advanced
-
Communication
Advanced
-
Negotiation
Good
-
Leadership
Good
-
Problem analysis and solving
Advanced
-
Managing application changes.
Advanced
-
Scanning documents into database.
Advanced
-
Loading information onto prescribed databases quickly.
Advanced
-
Typing.
Advanced
