Extensive experience in Security systems. Accomplished Security systems Industry professional with a demonstrated performance record in delivering results. A keen planner and strategist skills in troubleshooting. Strong background in analyzing and troubleshooting of all electrical equipment.
Outstanding communication talents with proven ability to build and lead highly efficient teams, to train technical personnel, and to convey complex concepts in understandable terms.Project management skills, team building capability and proven abilities in planning, managing resources and budget control.
A strong leader ensuring successful performance through adherence to strategies, developing relationships, adopting best practices, ensuring safe work procedures and delivering cost effective solutions.
Plan, execute and implement project activities including the determination of resource requirement and time frame of requirements; work closely with project sponsor for direction and resources for the projects; coordinate with technical staff and project team to ensure team work and results; coordinate, work closely and maintain good working relations with consultants and contractors.
Monitor, oversee and evaluate the finances and budget utilization of the project to ensure that resources are utilized as per budgeted. Ensure minimizing of cost and maximizing of quality in workmanship and materials.
Supervise and evaluate projects to ensure the accomplishment of goals and objectives; monitor and evaluate the quality of work; monitor and evaluate resources utilized including employees, consultants, contractors, etc.
Study schedules and estimates time, cost, and labor for completion of job assignments. Supervises employees in the servicing and repairing of equipment
Cultivates, improves, and sustains relationships with customers and ensures customer satisfaction by following-up with customers and field engineers through service completion.
Coach, monitor, motivate and supervise Service team members and contractors, and influence them to take positive action and accountability for their assigned work.
Reviewing &Thoroughly study Technical Proposals & SLA from for gaining the supposed benefits.
Develop meaningful KPI’s to measure the effectiveness of responsible areas and implements corrective measures.
Collaborate with peer in Field Service Management to effectively utilize and share resources as needed.
Responsible for ensuring all parts inventory levels are within proper levels
Responsible for all formal communication with customers regarding planned, in process, and completed repair or upgrade activity, including customer satisfaction reporting.
Coordinates, and oversees all activities of a Field Support Technical Specialist group
Ensures correct accounting of all spares, owns and establishes local processes to drive effective inventory management
Ensures that employees are trained, instructed, and oriented in proper procedures, operations, and methods
Witness all performance, operational tests and endurance tests prior to shipment & after installation (FAT & SAT)
Projects Installation, testing & commissioning of new smiths detection systems
5 mobile scanner HCVM-T
2 gantry scanner HCVG (On progress)
CIP systems (On progress)
11 baggage scanner systems
Installation, testing & Commission of L3 X-ray baggage scanner systems
Installation, testing & Commission of 3 X-Ray Cargo scanner
Test, commission &Installation of body scanner (Soter RS)
Installation, testing & commissioning of CCTV systems on kuwait borders
Installation, testing & commissioning of Trace detection systems