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Ahmed
Ragab
Customers Service
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Professional Status
Employed
Available
About Me
Address : 28 El-Alnduls St , Elsyouf , Alexandria
Date of Birth : 20 May 1993
Relationship : Single
Military status : Exempted
Resume created on DoYouBuzz
Experiences
Customers Service Supervisor
Egy Preneurs Co (Food & Beverages field)
February 2016 to January 2019
Full-time
Alexandria
Egypt
Trained team members on performance metrics and consumer behavior identification.
Monitored call quality and provide individual constructive feedback to enhance performance.
Developed all process controls and metrics for daily management of Call Center.
Established and updated work schedules to account for changing staff levels and expected workloads.