Experience — ahmed mohamed

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Experiences

Maintained Guest Service Relations focused on Customer Satisfaction and Repeat Business.
Coordinated communication and managed team execution and standards between all teams to ensure successful events and high customer satisfaction
Trained and established client service standards.
Coordinated with restaurant manager and performed all service as per requirement.
Assisted all restaurant managers and organized various events to keep up the morale.
Ensured compliance to all fire regulations and hygiene level required in the restaurant.
Evaluated the wine list and provided consultation in pairing to all clients.
Maintained a neat and clean restaurant area at all times.
Provided training to junior staff members in coordination with manager.

Participate in stock management and control
Assist shoppers locate the products and goods they desire
Perform cash processing and card payments
Stock shelves with goods
Answer queries from shopper
Guide and give advice to customers on product selection
Deal with customer refunds
Keep the store clean and tidy; this includes mopping and hovering
Work within established guidelines with brands
Attach price tags to merchandise
Look out for shoplifters; responsible for security within the store as well as watching out for fraudulent credit cards etc.

Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures

ahmed mohamed