Ahmed elSayed

Resume created on DoYouBuzz

Experiences

Performs requirements gathering and analyzing customer requirements.
Performs high-level design and creates project specification.
Performs development tasks and software customizing.
Provides integration across projects, including tasks definitions, decomposition and planning and ensure alignment of Gemalto best practices.
Participates in the creation of technical documentation.
Reports project activities to the TL and PM.
Raises any risk that may be foreseen within a project.
Provides level 3 support and keep track of deployed solutions in coordination with Service & Maintenance team.

Learn more

Coordination with the sales team in order to align initial customer requirements to software features and plan for bridging the gaps.
Meeting with the client for requirements gathering and analysis.
Identifying external system's scope and their available interfaces.
Creating functional specification documents and architectural diagrams and going through the approval process with the client.
Developing client side modules using Python, .NET & VBScript.
Developing server side and integration modules using .NET & Python.
Carrying out functional and non-functional testing and setting up UAT environments.
Setting up the software and integration module connecting it to external systems and conducting integration testing.
Oversee and follow-up on open customer issues and new customer requirements.
Develop customer relationships through professional, dependable and accurate interactions.
Prepare reports concerning project specifications, activities, or status.

Integration with standalone Document Management Unit using web services.
Backend development using Spring and Hibernate frameworks.
Frontend web development using GWT.
Implementing Feature and Acceptance Testing using automated test scripts (JUnit) and Test Scenarios.

Interacting with customers, providing information in answer to inquiries about products, accounts, and services.
Interviewing customers to acquire information and explaining available services.
Referring complaints of service or product failure or errors to appropriate personnel for investigation.
Conducting training for system users and following up with the user base to ensure correct usage of the system.

Skills

Senior Software Engineer - Java