Highly talented and skilled Customer Service and Lifestyle manager Professional with over 13 years of progressive experience serving in different Hotels & lifestyle Management companies in the Middle East.
I am a highly motivated, creative and resilient individual who consistently demonstrates very high professional standards whilst working under pressure. I am tenacious and a capable problem solver, with exceptional organizational skills and high levels of energy.
My strong interpersonal skills enable me to converse effectively with clientele from diverse backgrounds. I am effective working as part of a team or in a standalone role and have fantastic multi-tasking skills and trilingual capabilities. I take great pride in the quality of work delivered and attention to detail, proactively anticipating and executing the needs of my UHNW members.
Past experience includes lifestyle Manager, Guest relations, Concierge manager, Private office manager, relashionship manager.
Successfully managed the relationship with a portfolio of UHNWI members by handling all their Travel, Card & Lifestyle aspects of the elite service.
Key Skills;
• Lifestyle management
• Concierge expertise
• Diary management
• Events management & planning
• Relationship management
• Customer service
• Team Management
