Ahmed Adel
Electronics and Communication Engineering
36 years old
Driving License
Egypt
Professional Status
Employed
Available
About Me
Electronics and communication engineer seeking a challenging position that matches my qualifications in the communication and IT field as an network Engineer. that will allow me to use my educational background, working experience and skills.
As an ambitious and hard-working individual, I handle multiple tasks on a daily basis competently; working well under the pressure. looking forward to gain valuable work experience in a team oriented environment while offering opportunities to gain experience.
As an ambitious and hard-working individual, I handle multiple tasks on a daily basis competently; working well under the pressure. looking forward to gain valuable work experience in a team oriented environment while offering opportunities to gain experience.
Fixed Data Support Engineer (NOC Engineer)
Vodafone Egypt
Since September 2018
- Support Enterprise MPLS VPN and Internet connections over Vodafone
MPLS Network, working on different Protocols Static, RIP, EIGRP and BGP. - Support Enterprise Leased Lines,Microwave, WiMAX, 3G,VSAT connections and Fiber connections Escalating It To The Appropriate Team.
- Support International Links with BT (British Telecom), Orange, Zajil, Vodafone Carrier Services.
- Troubleshoot on different devices: PE (Cisco, Alcatel), DSLAM (Cisco, Paradyne, Telindus, Alcatel "ISAM") ,Routers (Cisco,3com,Telindus, Huawei AR), converters(Patton,Telindus),Modems ,EFM, ENE and Metro switches.
- Troubleshooting any Routing configuration issues.
- Monitoring Customer's traffic using the MRTG tool and Service Navigator tool .
- Following up with the field engineers and technicians to solve all the physical issues.
Enterprise technical support
Tedata
September 2017
to September 2018
- Monitor, maintain, troubleshoot and provise the enterprise customers WAN connections whether they are leased lines internet links, Layer 2 & layer 3 MPLS VPN connections or even unmanaged layer 1 fiber connections locally and internationally. By supporting end users in all their request & solving their LAN problems.
- Throughout performing the above role I've had a solid hands on experience performing the below tasks and working on the later mentioned following below devices:
- Troubleshooting PE-CE routing protocols (BGP, OSPF, EIGRP, RIP, static)
- Troubleshooting PE-CE routing protocols (BGP, OSPF, EIGRP, RIP, static)
- Troubleshooting inter Autonomous systems routing of BGP/MP-BGP.
- Troubleshooting inter Autonomous systems routing of BGP/MP-BGP.
- Troubleshooting issues on MSAN Cabinet
- Troubleshooting issues on MSAN Cabinet
- Experiencing Alcatel ATM DSLAMs and IP DSLAMs.
- Experiencing Alcatel ATM DSLAMs and IP DSLAMs.
- Configuring the SHDSL local loops termination on Huawei ATM DSLAMs and IP DSLAMs.
- Configuring the SHDSL local loops termination on Huawei ATM DSLAMs and IP DSLAMs.
- Working with Cisco routers and Juniper, multiple brands of layer 1, layer 2 and layer 3 modems, also multiple brands of EFMs and Antennas.
- Working with Cisco routers and Juniper, multiple brands of layer 1, layer 2 and layer 3 modems, also multiple brands of EFMs and Antennas.
- Installation & configuration of customer’s premises (SHDSL Modmes and CE/PE routers).
- Installation & configuration of customer’s premises (SHDSL Modmes and CE/PE routers).
Customer Relations Administrator
Id Law Firm
February 2015
to March 2017
Full-time
Jeddah
Saudi Arabia
- To support the Customer Services Department in providing a high quality service to clients safely and handling any complaints professionally and within agreed or reasonable timescales by administering the customer service information system and providing all other administration services for the Customer Services department.keeping accurate records of all inquiries,arranging to post out information to customers.Attending all meetings with clients to close the deals.
Telecommunication network operations & maintenance
Saudi Telecommunication Company
April 2010
to October 2010
Internship
Jeddah
Saudi Arabia
- Analyze problems, perform troubleshooting, communicate with site technicians and track problems through resolution. When necessary. For severe conditions that are impossible to anticipate, such as a power failure or a cut optical fiber cable, have procedures in place to immediately contact technicians to remedy the problem.
- Network monitoring
- Incident response
- Communications management
- Reporting problems
-Cisco Certified CCNA R&S.
-Cisco Certified CCNP R&S.
-Cisco CCNP Service provider (Knoweldge).
-MPLS & BGP (Knoweldge).
-Microsoft virtual academy certificate in networking fundamentals.
-Cisco Certified CCNP R&S.
-Cisco CCNP Service provider (Knoweldge).
-MPLS & BGP (Knoweldge).
-Microsoft virtual academy certificate in networking fundamentals.
Bachelor Degree of Electronics and Communication Engineering
Misr International University
2005
to 2014
Higher Education: Bachelor of Electronics and Communication Engineering Misr International University in Cairo
High School: International graduate Certificate of Secondary Education (IGCSE) from Hijaz International School in Jeddah
-Face recognition system:
A computer application capable of identifying or verifying a person from a digital image or a video frame from a video source. One of the ways to do this is by comparing selected facial features from the image and a facial database.
-Wireless proprietary data security package:
Writing our own codes for the prevention of unauthorized access or damage to computers using wireless networks by java and Mat lab for software and built hardware device.
A computer application capable of identifying or verifying a person from a digital image or a video frame from a video source. One of the ways to do this is by comparing selected facial features from the image and a facial database.
-Wireless proprietary data security package:
Writing our own codes for the prevention of unauthorized access or damage to computers using wireless networks by java and Mat lab for software and built hardware device.
(Theoretical & practical in satellite station) course at telecom Egypt (training section).
- Highly motivated and eager to learn new Network topologies.
- Excellent Communication Skills.
- Excellent presentation skills.
- Excellent Organisational skills.
- Handle multiple tasks.
- flexible working hours.
- Decision making skills.
- Software Applications : Matlab, Labview, Or Cad capture, Model slim(VHDL)
- Programming languages: C++ and Java.
- Operating windows: Windows (XP / Vista / 7).
- Excellent with Microsoft Office.
- Packet tracer & Gns3
- MRTG & Orion (for monitoring)
- Secure CRT (telnet, SSH1 , SSH2, etc ... )
