I am an experienced and motivated IT Employee accomplished in delivering secure resilient systems on time and budget to meet business needs.
I’m an adaptable and efficient team player with excellent communication skills at all levels. I’m looking for a role where I can develop my skills further, researching new technologies and reveling in new challenges.
I’m an adaptable and efficient team player with excellent communication skills at all levels. I’m looking for a role where I can develop my skills further, researching new technologies and reveling in new challenges.
IT Specialist
Kuwait Society of Engineers
Since January 2016
- Administering Microsoft Active Directory, DNS, DHCP.
- Troubleshooting End Users Hardware and Software Problems.
- Installing configuring computer hardware operating systems and applications
- Manage users and groups within the Active Directory.
- Troubleshoot problems with network connectivity for various hardware and software.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the storage.
- Installing and Configuring Applications and Operating system Software, Hardware and its upgrades.
- Managing sharing and security of file server and all shared folder ,sub-folders, files and ability to recover corrupted shared folders and files via network and applied all policy on file servers.
- Solve customer's technical complaints in professional way.
- Edit and customize WordPress website in accordance to the company needs.
IT Specialist
Town Team
December 2014
to March 2016
- Administering Microsoft Active Directory, DNS, DHCP.
- Designing and implementing a VPN Solution between all branches, Factory, and Head Office, by Cyberoam and NetGenie devices.
- Implementing and supporting Retail PRO software and making a policies for using it inside the Head Office and at 52 branches.
- Giving training to all staff that work on Retail PRO to start working on the system.
- Making permissions for using the Retail PRO to meet user’s need.
- Implementing Kaspersky Security center for managing all issues regarding antivirus, and blocking USB inside the Head Office, Factory, and 52 Branches by using central administration system at Head Office.
- We connected all attendance machines at branches to be accessed from Head Office to support the HR team to collect attendance report.
- Troubleshooting End Users Hardware and Software Problems.
- Troubleshooting End Users Hardware and Software Problems.
Technical Support
Raya contact center
August 2014
to September 2014
- Technical Support of Etisalat UAE Project
- Handling Land Line
- ADSL and IP TVs Problem
BSc inComputer Science Faculty Of Computers And Information
University of Menofia
University of Menofia
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Wordpress
Good
-
Photoshop
Intermediate
-
professional
Advanced
-
Troubleshooting problems
Expert
-
Professional
Expert
-
professional
Expert
-
Faculty course
Intermediate
-
Faculty course
Intermediate
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Self study
Advanced
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Very good background
Intermediate
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Faculty course
Intermediate
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Slef study
Expert
