TASLEEM AHMAD
MY JOURNEY IN THE HOSPITALITY INDUSTRY
Hotel Room Reservation
Hotel Business Management
Hotel Sales & Marketing
Hotel Room Division
Hotel Financial and Account Management
33 years old
Delhi (110025) India
Professional Status
Employed
Available
About Me
My journey in the hospitality industry has been rich with more than a decade of experience in room selling.
I confidently claim an effective past experience in hotels strategic planning, interactive, sales promotion and
team development. I believe to possess the right skill sets to pave the way for success in any organization in an
innovative, enthusiastic manner bringing the importance of team work to achieve both professional and personal
goals.
I am the part of hotel industry since 2009 with a zeal knowledge of reservation department of a hotel and resort. I
have worked in Airport hotel, business hotel, heritage hotel and luxury resorts.
Skills Summary :
• Revenue Management and Optimization
• Distribution and E-commerce
• Revenue Management System & PMS
• Sales & Marketing
• Asset Management
• Business Development
• Financial Data Analysis
• Strategic Planning
• Team Building and Mentoring
• Enterprising, Professional and Positive Attitude
I have worked on various platforms of Revenue Management System (One Yield/Perform/ EzRMS/ IDeaS);
CRS (Djubo, TARS, Synxis); Channel Manager (RateGain/STAAH/Maximojo/ Djubo Channel Management);
PMS (Opera/ IDS/ WINHMS/ DJUBO); On-line Reputation Management (Medallia); Hotel RFP Tools (Lanyon/
HRS eRFP); Rate Shopping Solutions (OTAinsight, Rate360, PriceGain) Business Intelligence (Hotelligence);
Competition Intelligence (STR Global) Market Overview (HVS) and Various OTA's extranets (International &
Domestic).
To secure a position as a valued member that leverages my achievements, energy, and talents for identifying
a superior job and where I could utilize my technical and managerial skills acquired towards the growth of the
organization.
I am willing to work in a professional environment with a growing organization and put in best efforts for the
technical, fiscal, organizational and overall achievement of the organization along with growth in the knowledge
and experience.
I am a fast learner with positive approach, goal-oriented work ethics, belief in teamwork with good communication
and team skills, willing to lead the organization to greater heights by leveraging the knowledge and adapting to the
benefits of industry best practices & upcoming technologies.
I confidently claim an effective past experience in hotels strategic planning, interactive, sales promotion and
team development. I believe to possess the right skill sets to pave the way for success in any organization in an
innovative, enthusiastic manner bringing the importance of team work to achieve both professional and personal
goals.
I am the part of hotel industry since 2009 with a zeal knowledge of reservation department of a hotel and resort. I
have worked in Airport hotel, business hotel, heritage hotel and luxury resorts.
Skills Summary :
• Revenue Management and Optimization
• Distribution and E-commerce
• Revenue Management System & PMS
• Sales & Marketing
• Asset Management
• Business Development
• Financial Data Analysis
• Strategic Planning
• Team Building and Mentoring
• Enterprising, Professional and Positive Attitude
I have worked on various platforms of Revenue Management System (One Yield/Perform/ EzRMS/ IDeaS);
CRS (Djubo, TARS, Synxis); Channel Manager (RateGain/STAAH/Maximojo/ Djubo Channel Management);
PMS (Opera/ IDS/ WINHMS/ DJUBO); On-line Reputation Management (Medallia); Hotel RFP Tools (Lanyon/
HRS eRFP); Rate Shopping Solutions (OTAinsight, Rate360, PriceGain) Business Intelligence (Hotelligence);
Competition Intelligence (STR Global) Market Overview (HVS) and Various OTA's extranets (International &
Domestic).
To secure a position as a valued member that leverages my achievements, energy, and talents for identifying
a superior job and where I could utilize my technical and managerial skills acquired towards the growth of the
organization.
I am willing to work in a professional environment with a growing organization and put in best efforts for the
technical, fiscal, organizational and overall achievement of the organization along with growth in the knowledge
and experience.
I am a fast learner with positive approach, goal-oriented work ethics, belief in teamwork with good communication
and team skills, willing to lead the organization to greater heights by leveraging the knowledge and adapting to the
benefits of industry best practices & upcoming technologies.
Reservation and Revenue Executive
TATVA HOSPITALITY PRIVATE LIMITED
October 2018
to September 2019
Full-time
Bangalore
India
- To deal efficiently and politely with all telephone, emails, internet and in
person enquiries.
To ensure that all reservations are recorded following
established procedures with full and clear information and
that they are inputted accurately and promptly on to the
system.
To maximize revenue by converting enquiries, recognizing
businessprospects and opportunities to up sell venue services.
To liaise with clients and customers to coordinate corporate events
whilstbuilding rapport and creating professional relationships.
To exercise effective listening to capture relevant information
andprovide a premium experience for the guest.
To liaise with all departments to ensure the best services is provided
to ourguests.
To have an in-depth knowledge and understanding of the operation
of the business and to provide a thorough response to guest
enquiries.
To undertake general administration duties.
To attend training sessions and team meetings as required and
to beinvolved and contribute to this.
Knows the selling status, rates and benefits of all packages and
plans.
Track future room availability.
Software access: IDS
Company Description
Tatva Hospitality, we offer ‘out of the box’ experiences that set a property apart from others and attain high volume of discerning clientele for a sustained time-period. With a team from diverse and sound backgrounds of management, hospitality, service industry and finance, we work like a well-oiled machine as turnkey consultants for resorts and boutiques.
Company website
