My journey in the hospitality industry has been rich with more than a decade of experience in room selling. I confidently claim an effective past experience in hotels strategic planning, interactive, sales promotion and team development. I believe to possess the right skill sets to pave the way for success in any organization in an innovative, enthusiastic manner bringing the importance of team work to achieve both professional and personal goals. I am the part of hotel industry since 2009 with a zeal knowledge of reservation department of a hotel and resort. I have worked in Airport hotel, business hotel, heritage hotel and luxury resorts. Skills Summary : • Revenue Management and Optimization • Distribution and E-commerce • Revenue Management System & PMS • Sales & Marketing • Asset Management • Business Development • Financial Data Analysis • Strategic Planning • Team Building and Mentoring • Enterprising, Professional and Positive Attitude I have worked on various platforms of Revenue Management System (One Yield/Perform/ EzRMS/ IDeaS); CRS (Djubo, TARS, Synxis); Channel Manager (RateGain/STAAH/Maximojo/ Djubo Channel Management); PMS (Opera/ IDS/ WINHMS/ DJUBO); On-line Reputation Management (Medallia); Hotel RFP Tools (Lanyon/ HRS eRFP); Rate Shopping Solutions (OTAinsight, Rate360, PriceGain) Business Intelligence (Hotelligence); Competition Intelligence (STR Global) Market Overview (HVS) and Various OTA's extranets (International & Domestic). To secure a position as a valued member that leverages my achievements, energy, and talents for identifying a superior job and where I could utilize my technical and managerial skills acquired towards the growth of the organization. I am willing to work in a professional environment with a growing organization and put in best efforts for the technical, fiscal, organizational and overall achievement of the organization along with growth in the knowledge and experience. I am a fast learner with positive approach, goal-oriented work ethics, belief in teamwork with good communication and team skills, willing to lead the organization to greater heights by leveraging the knowledge and adapting to the benefits of industry best practices & upcoming technologies.
Manage the Reservations Department to achieve budgeted targets to include room, bed, catering and membership sales. Work with Hotel Managers to maximize room and bed sales and incremental revenue by monitoring revenue variance, identifying areas of concern and implementing an approach to maximize revenue Set targets and provide direction for the Sales Executive and Trade & Yield co- coordinator to proactively develop new and existing accounts, with a focus on key group hostels including incentives to ensure retention of current groups and partnerships and increased revenue. Work with Marketing Manager to develop strategic sales and promotion plans for bed, room, group, meeting rooms and membership sales Analyze and provide weekly, monthly and 4 month forecast summary updates with recommendations to improve long term strategies. Contribute in budget preparation for all accommodation, catering, meeting room and other income generating areas focusing on year on year yield growth in each area. Compile and utilize statistical data to set future pricing and selling strategies for accommodation, catering and membership sales. Prepare for and chair monthly revenue meetings with the customerservice team and Senior Management team. Maximize the use of all distribution channels to ensure book-ability andmarket penetration. Understand the competitive marketplace through analysis of trends anddata and build a strategic approach to manage trends. Complete best practice statistical analysis in order to formulate effectivefuture pricing and selling strategies for all hostels. Manage and test when required in-house reservations systems. Ensure Central reservations team receives the appropriate tools and training in order for them to deliver required standards of performance and the constant delivery of excellent Guest service. Recruit, select, and train Reservation Team Members, Trade & Yield co-ordinator and Sales Executive as and when required. Software access: IDS
Company Description
Fashionably designed with luxurious interiors, the sixty two room hotel is proof that contradictions make for a wonderful hospitality experience. This unique juxtaposition of the modern with the medieval is what makes a stay memorable Set in a grand palace with an ornate sandstone exterior, this opulent hotel is 7 km from the abandoned village of Kuldhara and 15 km from Bara Bagh Temple. Sophisticated rooms feature flat-screen TVs. Suites add living rooms, dining areas and/or whirlpool tubs. Upgraded suites include fountains and verandas, kitchens and/or private pools. There's a 24-hour cafe, a fine-dining restaurant, a chic bar, and a courtyard with snacks. Other amenities include an indoor pool, a spa and a gym, plus a game room and sprawling gardens. Yoga is available, as is breakfast.