TASLEEM AHMAD
MY JOURNEY IN THE HOSPITALITY INDUSTRY
Hotel Room Reservation
Hotel Business Management
Hotel Sales & Marketing
Hotel Room Division
Hotel Financial and Account Management
33 years old
Delhi (110025) India
Professional Status
Employed
Available
About Me
My journey in the hospitality industry has been rich with more than a decade of experience in room selling.
I confidently claim an effective past experience in hotels strategic planning, interactive, sales promotion and
team development. I believe to possess the right skill sets to pave the way for success in any organization in an
innovative, enthusiastic manner bringing the importance of team work to achieve both professional and personal
goals.
I am the part of hotel industry since 2009 with a zeal knowledge of reservation department of a hotel and resort. I
have worked in Airport hotel, business hotel, heritage hotel and luxury resorts.
Skills Summary :
• Revenue Management and Optimization
• Distribution and E-commerce
• Revenue Management System & PMS
• Sales & Marketing
• Asset Management
• Business Development
• Financial Data Analysis
• Strategic Planning
• Team Building and Mentoring
• Enterprising, Professional and Positive Attitude
I have worked on various platforms of Revenue Management System (One Yield/Perform/ EzRMS/ IDeaS);
CRS (Djubo, TARS, Synxis); Channel Manager (RateGain/STAAH/Maximojo/ Djubo Channel Management);
PMS (Opera/ IDS/ WINHMS/ DJUBO); On-line Reputation Management (Medallia); Hotel RFP Tools (Lanyon/
HRS eRFP); Rate Shopping Solutions (OTAinsight, Rate360, PriceGain) Business Intelligence (Hotelligence);
Competition Intelligence (STR Global) Market Overview (HVS) and Various OTA's extranets (International &
Domestic).
To secure a position as a valued member that leverages my achievements, energy, and talents for identifying
a superior job and where I could utilize my technical and managerial skills acquired towards the growth of the
organization.
I am willing to work in a professional environment with a growing organization and put in best efforts for the
technical, fiscal, organizational and overall achievement of the organization along with growth in the knowledge
and experience.
I am a fast learner with positive approach, goal-oriented work ethics, belief in teamwork with good communication
and team skills, willing to lead the organization to greater heights by leveraging the knowledge and adapting to the
benefits of industry best practices & upcoming technologies.
I confidently claim an effective past experience in hotels strategic planning, interactive, sales promotion and
team development. I believe to possess the right skill sets to pave the way for success in any organization in an
innovative, enthusiastic manner bringing the importance of team work to achieve both professional and personal
goals.
I am the part of hotel industry since 2009 with a zeal knowledge of reservation department of a hotel and resort. I
have worked in Airport hotel, business hotel, heritage hotel and luxury resorts.
Skills Summary :
• Revenue Management and Optimization
• Distribution and E-commerce
• Revenue Management System & PMS
• Sales & Marketing
• Asset Management
• Business Development
• Financial Data Analysis
• Strategic Planning
• Team Building and Mentoring
• Enterprising, Professional and Positive Attitude
I have worked on various platforms of Revenue Management System (One Yield/Perform/ EzRMS/ IDeaS);
CRS (Djubo, TARS, Synxis); Channel Manager (RateGain/STAAH/Maximojo/ Djubo Channel Management);
PMS (Opera/ IDS/ WINHMS/ DJUBO); On-line Reputation Management (Medallia); Hotel RFP Tools (Lanyon/
HRS eRFP); Rate Shopping Solutions (OTAinsight, Rate360, PriceGain) Business Intelligence (Hotelligence);
Competition Intelligence (STR Global) Market Overview (HVS) and Various OTA's extranets (International &
Domestic).
To secure a position as a valued member that leverages my achievements, energy, and talents for identifying
a superior job and where I could utilize my technical and managerial skills acquired towards the growth of the
organization.
I am willing to work in a professional environment with a growing organization and put in best efforts for the
technical, fiscal, organizational and overall achievement of the organization along with growth in the knowledge
and experience.
I am a fast learner with positive approach, goal-oriented work ethics, belief in teamwork with good communication
and team skills, willing to lead the organization to greater heights by leveraging the knowledge and adapting to the
benefits of industry best practices & upcoming technologies.
Reservation Associate
Accor Hotels
December 2011
to January 2014
Gurugram
India
- Process reservations by email, telephone, fax and central reservation
system referral.
Process reservations from sales office and travel agents.
Knows the type of rooms available as well as their location and
layout.
Knows the selling status, rates and benefits of all packages and
plans.
Knows about the credit policy of the hotel and how to code each
reservation.
Communicate with front office team members and housekeeping team
member in order to ensure smooth operation.
Modification and cancellation of
reservation.
Track future room availability.
Configuring rates on the property management system.
Maintain good relation with all the guest and corporate companies.
Opening and closing of room inventory as per the scenario of the
hotel.
Responsible for daily administration, meeting and greeting, dealing
with guest queries and complaints and booking rooms.
Maintain high standards of customer services at the reception desk so that
theCustomer’s expectations are consistently exceeded.
Motivate and develop reception team to ensure smooth
functioningof the department and promote team work.
Software access : Opera
Company Description
Economy hotel for business and leisure With sector 53-54 rapid metro station next to the hotel, ibis Gurgaon Golf Course Road is just 11 minutes to Cyber City. It is the most convenient base for all travelers with T1 & T3 airport terminals 15 Kms away. This economy hotel in Gurugram is a short drive away from buzzing shopping hubs of - South Point mall, DT Mega mall, Paras Downtown and 6 mins away from M.G Road and Sikandarpur stations. With easy access to Faridabad road, it's a 15-min drive from TATA Consulting Services in Gwal Pahari. With corporate parks like The Executive Centre at One Horizon Center, American Express and Genpact in the same vicinity, it is going to be the closest hotel to Cyber City, being just 11 min away via the express metro line. It is close to Sohna Road and some of the leading-edge hospitals of the city like Alchemist Hospital, Fortis Memorial Research Institute (opposite Huda Centre Metro Station), Paras Hospital, Medanta – The Medicity, Artemis & PrimaMed Super Specialty Hospital. The hotel also welcomes you with a plethora of dining and entertainment pit-stops nearby like the DT Cinema, Cyber Hub, Kingdom Of Dreams Arts Centre, The Oyster Amusement Park, breweries & the DLF Golf & Country Club – one of the most prestigious golf clubs’ in India. Features: The hotel features state-of-the-art meeting spaces that can accommodate over 70 delegates and a well-equipped gymnasium. Be it light bites or sumptuous spreads, Spice it – our multi-cuisine restaurant offers it all where you create, we cook! In-room: The 214 well-designed rooms feature high-speed free Wi-Fi, LED TV; black out curtains, safe deposit and tea and coffee amenities along with a mini fridge – dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles
Company website
