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Afzal R

Afzal R

Lead - Digital Services

42 years old
Chennai (600043) India
Employed Available
Have 10 years of experience in digital conversion services (Book Conversion, Article Conversion, General Conversion, etc). I always have an inclination towards learning and exploring new things.

Responsible for Quality, Monitoring Project Performance, Ensuring Customer SLAs on TAT and Quality.

Dedicated, Committed, Fast Learner and Consistent on Quality
Resume created on DoYouBuzz
  • Authenticate and Validate extracted information.
  • Prepare Quality percentage report and alert the team for the maintenance of the quality.
  • Perform full quality check based on the Library of Congress Guidelines on the MARC-21 records created by the team.
  • Conduct Quality Review Meeting with the team to highlight the quality percentage and customer SLA on quality.
  • Escalate quality level on weekly-basis achieved by the team to Team Lead.