Adélie Cuvillier
Events
Team player and problem-solving skills
Resilient, detail-oriented and target driven
Professional Status
Employed
Available
About Me
Passionate hotelier with a wide experience in Services and Hospitality. Aiming at delivering bespoke experiences.
Groups and Events Executive
The Gstaad Palace
Since November 2020
Full-time
Switzerland
- Managing various events and group bookings from A to Z including: proposals, site inspection, contracting, invoicing and guest satisfaction follow up.
- Coordinating and communicating with all departments involved as well ad third parties providers
- Basic AV installation
- 5 events rooms, 240sqm, 350 delegates, 90 bedrooms and suites, privatization of all outlets possible
Groups and Events Planner
Le Meridien Beach Plaza
May 2019
to October 2020
Full-time
Monaco
- Reactive banquet and group sales
- Preparing and communicating on function sheets and residential bookings. Attending pre and post meetings.
- Coordinating residential, corporate, social events, conventions, trade show and weddings
- Building relationship with clients to repeat business, conducting sites, invoicing and follow up
- 16 rooms, 3,000m2 dedicated Conference center, max 600 delegates, 397 bedrooms and suites, a private beach and pool
- Handling projects from 500€ to 250K€, 10 to 600 guests
Meetings and Events Executive
The Bloomsbury Hotel London
July 2018
to April 2019
Full-time
United Kingdom
- Reactive events and groups sales
- Handling events and rooms enquiries via phone, email, RFPs by sending proposals and contracts
- Booking and organising meetings, conferences, residential, corporate and private parties
- Preparing and communicating function sheets. Attending pre and post meetings
- Invoicing, follow up and building relationship with clients
- Conducting Site visits
- 7 rooms; 1000sqm, max 320 delegates, 153 bedrooms and suites
Sales and Marketing Coordinator
Bulgari Hotel, London
May 2017
to July 2018
Full-time
United Kingdom
- Support all elements of Sales and Marketing administration
- Convert sales leads, Organize site visits, Famtrips, RFPs, proposals and contracts
- Market research and reporting for the sales, events and marketing team
- On and Offline Marketing for rooms and F&B, Coordinate marketing campaign, content creation and Social media planning (Alain Ducasse Rivea restaurant instagram, Bulgari Hotel London Facebook, Weibo, G+)
- Reactive Group sales (upselling, building blocks and stay arrangements)
- Restructuring and content creation of Bulgari online gift voucher page
- Organization of Video/Photoshoots and internal PR events
- In charge of Requisitions, Rotas, Invoices
- Diary management and organisation of internal and external meetings
Assistant Head Concierge acting Head Concierge
St Régis Bora Bora Resort
August 2012
to January 2017
Full-time
French Polynesia
- Manage the concierge team daily operations, in charge of 5 concierges
- Generate Sales Revenue, upselling and promoting activities&F&B offers
- Events organization: traditional weddings, private diners, BEOs, Groups itineraries, negotiated group rates
- On and Offline Event marketing
- Develop activities portfolio by creating service agreements and expanding a quality offer
- Billing and invoicing
- Anticipate and Coordinate all guests requests effectively and in a timely manner
- Guests complain management
- Recruiting and training Concierges & intern with Elaboration of procedures
- Developped Leadership and people management skills, negotiation and organizational skills
- 1 month F&B trainee /5 months concierge trainee/18 months concierge
Skills
Competencies
- Event Management
- 8 years work experience in luxury hotel operations
- Selling & negociation techniques
- Customer service and strong communications
- Excellent administrative, organisational and interpersonal skills
- Excellent teamwork and problem solving skills
- On and Offline Marketing
Languages and Computer literacy
- French: native
- English and German: fluent
- Opera PMS and Sales& Catering
- Marsha
- Fusion, Fourth, Salesforce
- Microsoft Office Pack
Double Bachelor German/French in European and American Studies
Martin Luther Universität, Halle, Allemagne / Université Paris10 La Défense
2006
to 2007
- Diverse charity actions for disabled students at university (FR), diabetes fund raising gala (USA) but also for the creation of a local association to develop access to culture and build a community (GER).
- Volunteering work as public relation&welcome desk for Amber Lounge at Monaco Grand Prix, journalist for a French magazine in Berlin
- Aurélie Thouzeau, former Events Manager, Le Meridien Beach Plaza
- Alexia Moros, Events Manager, Anabel's London
- Fabio Peloia, Director of Sales Europe, Velaa Private Island
- Bertrand Duhayot, Director of Rooms, Relais&Chateaux , Le Bora Bora by Pearl Resorts
