Adel Koubitary
IT Manager - Consultnacy
38 years old
Doha - Qatar
Professional Status
Employed
Available
About Me
BA-level IT professional with 10+ years of Information Technology experience who provides top-notch service, sets high standards, and exceeds expectations.
Technical Team Leader
SquareOne Technologies
Since November 2011
- Providing consultation, recommendation & design for business solutions
- Presales, Implementation, Project Management & Support
- Accountable for project execution & closure
- Regular meetings with Stakeholders
- Liaise & regular interaction with Enterprise Customers, Vendors, Distributers, & Partners
- Joint engagement with Internal / External Sales teams & ProjectManagers
- Setting up processes, knowledgebase, libraries, documentation, etc.
- Providing Administrators & Clients technical training & presentations through ITL Instructor – led training
Systems Engineer
Soft Flow
November 2010
to November 2011
Jdaydeh
Lebanon
- Providing services such as project implementation, incidents resolution, consultation, & technical support to clients based on SLA, PSA, & On- Call agreements
- Preparing clients for assessments, IT projects & technical support
- Providing 24/7 Technical Support
- Actively coordinate activities and project status with Sales team members, IT Manager, and customers.
- Creating and delivering compelling presentations, demonstrations, and seminars to the sales team members and customers.
- Test new technologies , Proof of Concept (PoC) and Demos.
- Managing & maintaining the company's internal network infrastructure.
Systems & Network Administrator
E-Medlinks
January 2010
to October 2010
- Systems & Network administration (including backup, security management, user account management, mail system, web server, internet access, office systems and applications support).
- Responsible for installing, maintaining and upgrading servers
- Supporting, monitoring & troubleshooting server, network and desktop hardware, software and applications.
- Providing advice on selection and purchase of IT equipment.
- Obtaining quotes for supply of products and services from suppliers.
- Perform light programming (usually scripting, which involves writing programs to automate tasks).
IT Administrator
Kababji
April 2008
to December 2009
Jal El Dib
Lebanon
- Responsible for the operation and administration of the company's internal networks, servers, email and network security systems.
- Perform daily system monitoring, verifying the availability of all hardware, server resources, reviewing system and application logs, and verifying completion of scheduled backup.
- Upgrading, installing and troubleshooting networks, networking hardware devices and software
- Providing telephone and desktop support and on-site support for end users.
- Requesting quotes for supply of services from vendors.
- Monitoring the progress of third-party maintenance contract suppliers.
- Reporting system and network status.
IT Technical Support
Spinneys
January 2006
to March 2008
Ashrafieh
Lebanon
- Installing and configuring computer hardware, operating systems and applications.
- Providing technical support for end users
- Troubleshooting system and network problems and diagnosing and solving hardware/software problems.
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Project Management
Expert
-
Sales Management
Advanced
-
Leadership
Expert
-
Teamwork
Expert
-
Communication
Expert
-
Windows Server
Expert
-
Microsoft Exchange
Expert
-
Microsoft Office
Expert
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SCCM / SCOM
Advanced
-
Hyper-V / VMware
Advanced
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Back up & Recovery
Advanced
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Cisco Technologies
Advanced
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Cloud Technology
Advanced
