Teamed up with data analytics team to utilise automated-trucks’ data and designed 6 digital services to reduce customer’s operational costs by ~25%
Supported project team by conducting market research, outlining selection criteria, and organising meetings to choose best-fit suppliers for automated driving project
Delivered customer support expertise in a complex information infrastructure environment and received “Cause for Applause Award” for 100% customer satisfaction
Collaborated with coaches to create technical materials and conduct two workshops for new employees; materials were used as guidance for more than a year
Held conference meetings with customers, vertical technical teams, and managers, to provide integrated analysis & solution and maintain 99% data availability standard
Company Description
Dell EMC (formerly EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts, United States. Dell EMC sells data storage, information security, virtualization, analytics, cloud computing and other products and services that enable organizations to store, manage, protect, and analyze data.
Led a team of 8 to plan, test and implement market-entry strategy, and established a base of 25 potential customers
Co-managed a cross-functional team of 15 members to build company's first MVP and released a batch of 2000 product units
Partnered with a local distributor and agreed on a co-selling deal, covering 30% of start-up admin costs and doubling brand awareness
Raised seed fund of 20,000 EGP and start-up was selected for a year-long incubation program
Company Description
KAIZEN is a startup company founded by 18 members in 2011 with the aim to raise Egyptian industry standards via releasing high quality products with competitive prices and near-100% supply chain. The start-up operated in the Biomedical industry since it's considered a strategic field for the local economy and is facing multiple challenges which creates a large room for improvement. KAIZEN operated on the market from 2011 to 2014, released and sold 2 products and raised multiple rounds of investment with multiple rounds of investment. Start-up was closed-down permanently in 2014 following multiple challenges due to political and economic instability.