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Abdoulaye Ahmadou

IT Support Engineer (7 years experience), ITIL® V4 Certified

Abdoulaye Ahmadou
29 years old
Driving License
Douala (990) Cameroon
Professional Status
Employed
Open to opportunities
About Me
I'm Bilingual; I can work everywhere;
I am an IT analyst and IT support engineer.
I can manage a computer park: advice on the purchase of equipment, installation of infrastructures, continuous maintenance;
I can design software with secure access for companies with Java technology;
I can deploy and administer a CMS or an application in a test or production environment;
As an IT analyst, I can analyze, set up and administer a database;
I am able to provide activity reports and make the presentation of a product or a service;
I am discreet, I can work in collaboration and under pressure.
Resume created on DoYouBuzz
  • Integration of clients in our system via API: Hold meetings with technical teams; Describe API and help integration;
  • Technical support to Partners: Diagnose and troubleshoot software issues to help our partners to have the best experience with our services;
  • Operations admin: Test release of software before putting in production; Raise and follow up tickets concerning bugs and change requirements; update user guide manual;
  • Project Manager: Manage the product backlog in order to maximize the value of the software.
Company Description
Fintech
Company website
  • IT Support Engineer: Conception of Specification book for acquirement of software; Conception of CR and Test of application; solving configuration and implementation problems for customers with service management portal
  • IT Support Staff: purchasing computer equipments; setting up local network for new offices; hardware maintenance; implementation of the active directory service;
  • Sale System Adminstrator: create, update user accounts and assign privileges; perform changes in the sale system (norm and prices, transactions, goods); detect errors and propose improvements to developers team;
  • Identification Supervisor: supervise differents teams concerning the activity of identification and validation of subscribers; provide statistical reports to top management; provide specifications book to developers team;
Detailed Description
  • Worked at IT Department as IT Support Staff
  • Worked at Littoral branch at Identification Supervisor
  • Worked at Head Office as IT Support Engineer
Company Description
The Best 3G network in Cameroon!
neXttel is an mobile operator that provides Cameroonian 2G / 3G products and services adapted to their needs.
Company website
  • 1- Establishment of a generic security module for all J2EE applications of Flysoft Engineering by the RBAC
    2- Integrating a solution for designing statements and reports in PDF and PNG format with the J2EE environment
    3- Integrating a solution for sending SMS for all J2EE applications Flysoft Engineering
    4 -Hardware and software maintenance
Detailed Description
Company Description
StarUp in Software Developement
Info Line +237.2.22.30.73.98 +237.6.96.26.53.67
Company website
  • 2nd floor, Immeuble SAAD, Mvog-mbi, Yaoundé, Tel:(237)6136628/(237)675630149
  • Training in the preparation of CCNA
  • Programmer
  • System maintenance