I'm Bilingual; I can work everywhere; I am an IT analyst and IT support engineer. I can manage a computer park: advice on the purchase of equipment, installation of infrastructures, continuous maintenance; I can design software with secure access for companies with Java technology; I can deploy and administer a CMS or an application in a test or production environment; As an IT analyst, I can analyze, set up and administer a database; I am able to provide activity reports and make the presentation of a product or a service; I am discreet, I can work in collaboration and under pressure.
Integration of clients in our system via API: Hold meetings with technical teams; Describe API and help integration;
Technical support to Partners: Diagnose and troubleshoot software issues to help our partners to have the best experience with our services;
Operations admin: Test release of software before putting in production; Raise and follow up tickets concerning bugs and change requirements; update user guide manual;
Project Manager: Manage the product backlog in order to maximize the value of the software.
IT Support Engineer: Conception of Specification book for acquirement of software; Conception of CR and Test of application; solving configuration and implementation problems for customers with service management portal
IT Support Staff: purchasing computer equipments; setting up local network for new offices; hardware maintenance; implementation of the active directory service;
Sale System Adminstrator: create, update user accounts and assign privileges; perform changes in the sale system (norm and prices, transactions, goods); detect errors and propose improvements to developers team;
Identification Supervisor: supervise differents teams concerning the activity of identification and validation of subscribers; provide statistical reports to top management; provide specifications book to developers team;
1- Establishment of a generic security module for all J2EE applications of Flysoft Engineering by the RBAC 2- Integrating a solution for designing statements and reports in PDF and PNG format with the J2EE environment 3- Integrating a solution for sending SMS for all J2EE applications Flysoft Engineering 4 -Hardware and software maintenance
