I am a Systems Analyst with ten years of professional experience. I possess a wide range of skills that include my ability to analyze, design, develop, test and deliver. I have been working as an IT Consultant for Accenture in Paris, France where I successfully completed various projects on time and within budget for various European major multinationals.
ITSM: August 2013 - January 2014 (6 months) | Sydney, Australia | Marketing and database management
Role: Customer support, Analysis, Reporting. Tasks performed: Respond and follow up on inbound customer enquiries by e-mail, telephone and chat. On-line fraud research. Monitor the status of on-line transactions and web site performance.
Company Description
Internet Traffic Solutions Management (ITS Management) is a marketing and database management company.
