• 5 years experience in building effective communication platforms (Heriott Watt student's Facebook page) • Managing Transition through Value-Based Leadership • Producing high- quality communications material for a variety of outlets (web, Facebook, Instagram) • Developing customer feedback management processes and surveys (Alchemer Software) • Resolving important project delivery management issues to ensure successful and timely delivery • Setted up mentor shadowing program for new students at Herriott Watt - Dubai