Seeking a challenging position in a multi-national organization where my educational background and personal skills can be applied and further developed.
• preparing reports of achievements and performance for the whole team. • Develop a productive, portable and achievement-oriented working environment for employees. • Address operational issues and concerns in a timely fashion. • Supervise the operations team to ensure operational excellence and excellent customer services. • Educate the operations team on best practices, company policies, and service excellence standards. • Develop and maintain operational guidelines for staff. • Oversee operational cost, risk and audit activities. • Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities. • Determine staffing requirements, work assignment and schedules for new projects. • Perform routine maintenance and repair works for equipment. • Evaluate inspection reports and service tickets and prepare repair invoices. • Coordinate with General Manager in different operational issues and promotional activities. • Evaluate current operational strategies and recommend improvements. • Generate operational reports for management as needed. • communicate with internal colleagues to understand the needs of departments and the organization as a whole. • work with external stakeholders to understand and investigate feedback into the service/function/product provided; • use data modeling practices to analyze your findings and create suggestions for strategic and operational improvements and changes.
