Seeking a challenging position in a multi-national organization where my educational background and personal skills can be applied and further developed.
• Supports team manager and performs management duties when the manager is absent or out of office. • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks. • Assists management with hiring processes and new team member training. • Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance. • Develops strategies to promote team member adherence to company regulations and performance goals. • Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
